Quality Assurance Manager

BlueWater Federal Solutions•Colorado Springs, CO

8d•Onsite

About The Position

BlueWater Federal is looking for a Quality Assurance Manager to support the SEWS III program in Colorado Springs. As the Quality Assurance Manager, you will manage program successes, metrics, and customer feedback on a continual basis, ensuring that the inputs are complete, of sufficient detail and quality, reviewed monthly, and tied to measurable outcomes.

Requirements

Bachelor’s degree in Engineering, IT, Operations, Quality, or related field (or equivalent work experience).
7+ years of QA experience supporting DoD operations, O&M, or mission critical systems.
Must have an active Secret clearance.
Experience executing quality oversight on contracts with PWS aligned deliverables.
Experience supporting high availability systems similar to SEWS 3’s mission construct.
Experience with engineering systems and documentation to include rack elevations, topologies, and other technical documentation.

Responsibilities

Document customer praise, milestones completed, process improvements, cost avoidance, reduced defects, faster turnaround, and operational wins using quantitative and/or qualitative evidence.
Develop and maintain a program quality dashboard to track quality status, trends, and current/future quality items of interest.
Prepare monthly quality summaries for internal leadership review and in preparation for PMRs and QPIRs.
Conduct internal quality audits of program artifacts, SOPs, checklists, processes, compliance, etc. Chair the Quarterly Quality Team (QQT) meeting where quality objectives, initiatives, audits, areas for concern, and action items can be discussed and assigned. Follow up with stakeholders to ensure compliance with quality standards.
Lead program process improvement efforts to identify broken, unclear, or inconsistent processes across the program.
Facilitate root cause analysis for recurring issues, such as late deliverables, inaccurate reports, missed handoffs, or discrepancies.
Establish a continuous improvement backlog prioritized by risk, customer impact, and contract importance.
Develop, maintain, and enforce the SEWS 3 Quality Control Plan in alignment with the PWS and OM&S mission requirements.
Implement quality processes across O&M, cybersecurity, engineering, site support, and training activities to ensure compliance with PWS requirements.
Manage quality reviews of all deliverables including documents, spreadsheets, training materials, and drawings for accuracy, configuration compliance, and contractual alignment.
Ensure proper data integrity for reports and documentation supporting mission system O&M.
Validate accuracy of site documentation including drawings, topology, rack elevations, and equipment inventories per PWS appendices.
Provide quality dashboards, trend analysis, and performance summaries to leadership and the SPO.
Understand and track changes made to the SEWS baseline technical documents and ensure that the changes are accurately reflected on all appropriate documentation and that those documents are submitted IAW the SEWS PWS and Drawing Standard requirements.
Inspect incoming and outgoing shipments and associated paperwork for accuracy and completeness.