Quality Assurance Manager

CMC•Cayce, SC

8d•Onsite

About The Position

CMC provides an excellent opportunity to learn the steel, construction reinforcement and ground stabilization industries and to grow in your career. Whether you will spend your day brainstorming in an office cubicle, operating a crane, running manufacturing equipment or troubleshooting technical obstacles, at CMC, you’ll get the training and support from your team that you need to excel in your role and reach your full potential.

Requirements

Minimum 1 year Supervisory experience required
Participates in the CMC Safety Programs and proactively upholds the CMC Safety Culture
Ability to recall specifics, methods, and processes
Operates a computer proficiently (Outlook, Excel, Word, etc)
Experience with measuring devices (tapes, micrometer, inside outside calipers, etc)
Must be able to multi-task and follow through with tasks and direction given as well as give direction to direct reports
Must be able to work well with others and create a team atmosphere starting with safety
Must be able to follow instructions given by supervisor or manager in timely and safe manner
Comprehends and apply standards and procedures

Nice To Haves

Minimum 2 years steel mill experience in a hands-on environment preferred
Bachelors Degree in Metallurgy or Material Science preferred

Responsibilities

Oversees all product QC testing and related activities
Provides the tools and resources necessary to foster an atmosphere of continuous improvement and employee development in the QA Lab
Support continuous process improvements plant wide include: product quality, processes and cost efficiency
Support continuous process improvements plant wide include: inventory control, reduce waste and management of physical and spectrometer lab
Advocates sound business practices to support mill operational processes to produce a quality product within budget
Maintains and ensures that the lab is contributing toward producing the best quality bar by reviewing samples, product chemistry and overall operational processes
Guarantees timely and accurate test results from the lab
Responsible for receiving, tracking, assessing and responding to customer complaints or issues
Work with managers and employees to identify root cause of customer complaints and implement corrective actions
Maintains and calibrates lab equipment to ensure in working order, ensuring reliability and accuracy of analytical and measuring devices
Responsible for day-to-day implementation of quality system, including hold/release decision, retesting, etc
Provides tools and training to develop employees in the quality process, serving as a true business partner in developing solutions
Serves as the customer interface for quality items, including customer visits and problem-solving activities
Reviews customer specifications for application of products
Achieves and maintains certification from outside accreditation agencies, including but not limited to, NTPEP, ISO, ABS, State DOT’s
Attends ACI, ASTM, and CRSI meetings to ensure company is represented at the organizations and serves on committees as needed
Provides guidance and direction to staff including hiring, disciplinary action, staff development, goal formulation and performance review
Ensures compliance with employment laws and regulations, minimizing the company’s exposure to adverse outcomes of complaints, litigation, audits and inspections
Accurately reviews and approves employee hours thorough the online Kronos time keeping system
Demonstrates a passion for customers and world class customer service
Promotes collaboration and working as a member of a team
Adapts to change in a positive and productive manner