Quality Assurance Manager

Legrand•Reno, NV

19d

About The Position

Legrand has an opportunity for a Supplier Quality Manager in its Power & Thermal Management division in Reno, Nevada. The role leads supplier quality initiatives across the North American supply base and ensures suppliers meet quality, reliability, delivery, and compliance requirements while supporting business growth and operational excellence. The manager develops supplier partnerships, improves supplier performance, leads audits, manages corrective and preventive actions, and supports new product introduction. The position is the primary quality liaison between Legrand PTM and external suppliers, helping implement effective quality systems, problem-solving methods, and continuous improvement practices. The role also expects initiative, professionalism, personal awareness, integrity, confidentiality, and a positive contribution to the work environment.

Requirements

Bachelor’s degree in Engineering, Quality Management, Manufacturing, Supply Chain Management, or a related discipline; equivalent combinations of education and relevant experience will be considered.
Minimum of 3–5 years of experience in Supplier Quality, Quality Engineering, Manufacturing Quality, or related fields such as Engineering, Process Excellence, or Operations.
Experience working directly with domestic and international suppliers.
Experience conducting supplier audits and managing supplier corrective action programs.
Strong knowledge of Supplier Quality Management principles and practices.
Experience with ISO 9001 quality management systems and audit methodologies.
Proficiency in root cause analysis and corrective action processes.
Knowledge of APQP, PPAP, PFMEA, MSA, SPC, Control Plans, and Process Validation.
Strong understanding of manufacturing processes and quality control techniques.
Experience with supplier development and continuous improvement methodologies.
Familiarity with Lean Manufacturing and Six Sigma principles.
Proficiency with quality reporting tools, ERP systems, and Microsoft Office applications.
Ability to analyze quality metrics and make data-based decisions.
Excellent verbal and written communication skills.
Strong project management, organizational, and prioritization abilities.
Ability to work independently.
Ability to build effective relationships with suppliers and internal stakeholders.

Nice To Haves

Experience supporting contract manufacturing, electronics manufacturing, electromechanical assemblies, or related industries.

Responsibilities

Develop and execute supplier quality strategies aligned with company objectives, and establish supplier quality requirements, expectations, and performance metrics.
Evaluate, approve, and monitor supplier quality management systems and support supplier compliance with company, customer, regulatory, and industry requirements.
Monitor supplier performance using metrics such as PPM, defect rates, corrective-action responsiveness, delivery performance, and audit scores; conduct scorecard reviews and communicate expectations.
Develop supplier improvement plans, monitor their effectiveness, and escalate chronic quality issues for resolution.
Lead supplier development activities to improve quality, process capability, and risk reduction; partner with suppliers on Lean, Six Sigma, and continuous improvement initiatives.
Provide supplier training and guidance on quality tools, methodologies, and customer requirements, and support strategic sourcing through supplier quality capability and risk evaluations.
Lead supplier corrective action processes using methods such as 8D, 5 Whys, and Fishbone Analysis; verify root causes, track actions to closure, validate sustained improvements, and address recurring systemic issues.
Plan, conduct, and report supplier quality, process, and system audits; assess compliance with ISO 9001 and other applicable standards, process controls, manufacturing capability, risk management, and quality system effectiveness.
Maintain audit schedules and ensure timely follow-up on audit findings.
Support supplier qualification for new products and product transfers, participate in supplier selection and qualification, and review and approve PPAP, FAI, control plans, PFMEA documentation, and process validation activities.
Ensure quality requirements are integrated into product launches.
Identify supplier quality risks, implement mitigation strategies, support supply chain resiliency and business continuity planning, assess supplier process changes, and participate in cross-functional risk reviews and supplier business assessments.
Partner with Engineering, Manufacturing, Supply Chain, Procurement, Customer Service, and Operations to resolve supplier-related quality concerns.
Provide supplier quality input during design reviews and engineering changes; support customer investigations involving supplier components and materials; communicate trends and recommendations to leadership.
Analyze supplier quality data and trends, lead defect reduction and supplier performance improvement initiatives, and develop and maintain supplier quality dashboards and reporting metrics.
Lead and participate in continuous improvement projects and special assignments.
Ensure supplier compliance with applicable industry standards, customer specifications, regulatory requirements, and corporate policies; support quality system compliance and maintain supplier records in accordance with retention requirements.
Participate in management reviews and quality planning activities.
Develop effective approaches to supplier quality challenges, exercise sound judgment, prepare and deliver presentations to management, suppliers, customers, and cross-functional teams, and perform other duties as assigned.