Quality Assurance Manager - FBI IMD
About The Position
The Rehancement Group, Inc. (TRG) is seeking a Quality Assurance Manager to provide comprehensive analytical support services for the Federal Bureau of Investigation's Information Management Division's (IMD) Enterprise Vetting Center (EVC) Vetting Branch 1 (VB1). The Quality Assurance Manager is responsible for overseeing and managing the contractor's QCP to ensure that all deliverables meet the established quality standards. The QAM will track and analyze quality scores provided by the government's Quality Assurance Unit (QAU), identifying trends, areas of improvement, and potential risks. Based on these insights and provide actionable recommendations to enhance service delivery and compliance with contract requirements. The QAM plays a critical role in continuous quality improvements and ensuring overall contract success. This position is contingent upon successful contract award.
Requirements
- Active TS/SCI clearance required.
- Bachelor's Degree is required.
- A minimum of three (3) or more years of hands-on experience applying knowledge of administrative principles, practices, and techniques.
- Proven experience in quality management or quality
- Demonstrated experience in overseeing and implementing Quality Control Plans (QCP) got large-scale government contracts or complex
- Demonstrated experience with tracking, analyzing, and reporting on quality metrics (such as quality scores from the government QA unit or other external assessments).
- Experience in providing training and development on quality standards and continuous improvement processes.
- Strong analytical skills to assess quality data and identify trends or areas for
- Exceptional attention to detail with the ability to identify potential quality issues before they become a problem.
- Strong communication skills, both written and verbal, with the ability to effectively communicate quality issues, corrective actions, and recommendations to government representatives.
- Experience in leading and mentoring teams, including providing guidance on quality improvement.
- Knowledge of risk management practices to mitigate potential impacts to contract performance due to quality.
Nice To Haves
- Previous Enterprise Vetting Center (EVC) experience is preferred.
Responsibilities
- Responsible for overseeing and managing the contractor's QCP to ensure that all deliverables meet the established quality standards.
- Track and analyze quality scores provided by the government's Quality Assurance Unit (QAU), identifying trends, areas of improvement, and potential risks.
- Provide actionable recommendations to enhance service delivery and compliance with contract requirements.
Benefits
- competitive salaries commensurate with education and experience with full options for advancement
- a robust benefits program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
