Quality Assurance Manager

Rise Baking Company, LLC•Dallas, TX

20d•$110,000 - $125,000

About The Position

The Quality Assurance Manager provides quality assurance, food safety, employee safety, and regulatory leadership for the facility. The role ensures that quality systems are communicated, implemented, and sustained, and that products, systems, and programs consistently meet internal and external requirements. The manager oversees food safety and quality programs, certifications, audits, corrective actions, regulatory compliance, and employee safety initiatives. The position also manages departmental budgets and directly leads the QA Supervisor, Sanitation/Safety Supervisor, and QA administration, as needed.

Requirements

At least 5 years of progressive, demonstrated quality assurance and food safety management leadership experience in the food or manufacturing industry.
Proficient knowledge of food safety programs and systems, including GFSI, internal auditing, cGMPs, HACCP, FSMA, and sanitation.
Experience leading regulatory inspections.
Demonstrated fiscal responsibility, including financial planning, budgeting, financial analysis, and variance reporting.
Strong computer skills, including experience with ERP systems and Microsoft Office.
Strong teamwork, motivation, decision-making, relationship-building, and coaching skills.
Strong verbal and written communication skills.
Ability to think critically and solve complex problems.
Ability to organize, manage multiple priorities, and maintain high attention to detail in a fast-paced environment.

Nice To Haves

Bachelor’s degree in Food Science or a related field preferred.
HACCP, PCQI, and OSHA certifications preferred.
GFSI experience with BRC or SQF preferred.

Responsibilities

Oversee the facility’s food safety program, quality standards, and product legality.
Maintain the facility’s GFSI audit standard and ensure compliance with quality policies, procedures, cGMPs, and product specifications.
Enforce policies and procedures in the quality/food safety manual to preserve the integrity of facility quality systems.
Oversee Food Safety and HACCP teams, reviewing changes as introduced and identifying potential risks.
Monitor quality metrics and key performance indicators and recommend changes to meet standards.
Maintain and update the recall program and act as recall team leader.
Facilitate customer complaint processes and plant deviation investigations, and implement corrective actions for continuous improvement.
Maintain supplier records to ensure compliance with regulations and guidelines.
Manage the facility’s internal auditing program and verification and validation activities to ensure finished products meet company quality and food safety standards.
Oversee the non-conforming product program and implement corrective actions for continuous improvement.
Participate in new product development and commercialization, reviewing quality and food safety changes.
Oversee development, implementation, and maintenance of facility EHS programs, including the safety manual, safety committee, and safety auditing.
Enforce safety manual policies and procedures and reevaluate programs and procedures when process or facility changes occur.
Evaluate and participate in employee accident investigations, ensure thorough root-cause analysis, and ensure corrective actions are completed.
Review facility accident statistics, monitor trends, and recommend prevention strategies.
Guide the plant team on OSHA regulations.
Schedule, conduct, and oversee internal and external audits of facility Quality, Food Safety, and EHS systems, including audits by local, state, and federal regulatory agencies.
Maintain the kosher program and other certifications, including RSPO, Organic, and Non-GMO, as required.
Ensure employees receive adequate training in food safety, GFSI, quality assurance concepts, regulatory requirements, and employee safety.
Prepare and manage departmental budgets.
Interview, select, and train quality and supervisory employees.
Directly manage the QA Supervisor, Sanitation/Safety Supervisor, and QA administration, as needed.
Keep apprised of industry best practices and developments in federal, state, and local regulations affecting facility quality, food safety, and EHS systems.
Perform other job-related duties as assigned.