Quality Assurance Manager

V2X•Key West, Florida

About The Position

The Quality Assurance Manager supports the quality and safety of aviation maintenance and ensures implementation of the maintenance Quality program. The role develops and administers quality monitoring programs in accordance with the Naval Aviation Maintenance Program (NAMP), oversees audits and special emphasis programs, and works with government personnel and production managers to meet quality objectives. The position also maintains technical publications and maintenance documentation, establishes qualifications for quality personnel, reviews maintenance reports before submission, and monitors discrepancy trends to identify failure areas and maintenance problems. The manager provides training and technical guidance on inspection techniques and procedures, supports post-maintenance functional check flights, and develops and ensures compliance with NAMPSOPs. The role is primarily office-based but may require work in an aircraft hangar, boarding and exiting aircraft, and travel or shift and weekend duty to support maintenance recovery or detachments. The employee must follow safety, housekeeping, tool-control, foreign-object prevention, and hazardous-waste requirements.

Requirements

At least 12 years of aviation maintenance experience, including at least five years as a Quality Assurance Representative.
Demonstrated experience in aviation ground safety and management, including interpreting technical publications, blueprints, wiring diagrams, and inspection findings.
Sufficient knowledge and experience to assume responsibility for the overall quality of the Contractor maintenance effort in accordance with COMNAVAIRFORINST 4790.2 (series).
Must possess or be able to obtain a DOD secret security clearance.
Valid U.S. driver's license.
Must be a U.S. citizen and have completed high school or equivalent.
Experience writing with clarity and technical accuracy.
Ability to read, write, speak, and understand English.
Customer-oriented.
Must be able to communicate effectively.
Must be able to perform close-visual-acuity work, including preparing and analyzing data, using a computer terminal, extensive reading, visual inspection, using measurement devices, and assembly or fabrication work close to the eyes.
Must be able to work in an aircraft hangar and board and exit aircraft at times; climb, bend, kneel, crouch, balance, and stoop; walk long distances or between worksites; and perform typing or other tasks primarily with fingers.
Must be able to work at heights and in conditions involving noise, moving mechanical parts, scaffolding, and exposure to heat or cold.

Responsibilities

Recommend ways to the Site Manager to improve aviation maintenance quality and safety and ensure implementation of the Quality program.
Develop Maintenance Quality Monitoring Programs in accordance with NAMP and CSEC auditing requirements using an approved QA database.
Liaise with government personnel as necessary for government audits.
Implement and administer customer-identified Special Emphasis Programs.
Work directly with production managers as required to ensure quality objectives are met.
Maintain the TPL, control classified technical publications for the department, and ensure dispersed TPLs receive current and complete publications applicable to each work center.
Establish qualification requirements for QARs, CDQARs, and CDIs.
Ensure work guides, checkoff lists, check sheets, and MRCs used to define and control maintenance are complete and current before issuing them to crews or individuals.
Review EI requests, BTRs, PQDRs, TPDRs, ADRs, HMRs, EMRs, and CODRs for accuracy, clarity, and concision before submission through the JDRS website.
Provide continuous training in inspection techniques and procedures.
Monitor MDR information, including NALCOMIS/OOMA reports and inquiries, to identify discrepancy trends, failure areas, and other maintenance problems.
Ensure check pilots and aircrew are briefed before and after post-maintenance FCFs, and that flight objectives and encountered issues are communicated to appropriate personnel.
Review incoming technical publications and directives to determine their application to the Maintenance Department.
Develop NAMPSOPs and ensure compliance with them.
Work day or night shifts and weekend duty, and travel as part of a maintenance recovery team or detachment as required.
Perform other tasks as directed by management and daily duties associated with the job assignment.
Provide technical assistance, guidance, and instruction as required.
Practice good housekeeping, tool control, FOD awareness and prevention, and safety.
Assist with flight-line foreign-object prevention walks as required.
Comply with the Hazardous Waste Program and applicable General and Industrial Safety Rules and Regulations.
Understand basic supply procedures.