Quality Assurance Manager

Huntsman Corporation•Conroe, TX

1d•Onsite

About The Position

Huntsman is seeking a Quality Assurance Manager – Conroe supporting the Advanced Materials Division located in Conroe. This position will report to the Technical Manager. This position is accountable for general oversight of Conroe plant’s Quality function, including quality control, quality assurance, and quality management system processes. This position is responsible for planning, implementing, managing, and improving Quality processes to facilitate greater internal efficiencies and customer satisfaction - particularly as the Conroe site transitions to markets where Quality and product consistency are vital to foster and maintain highly satisfied customers.

Requirements

Bachelor’s degree in chemistry, Engineering, or Business Administration discipline
15+ years' experience in applied Quality Assurance, preferably in a chemical plant environment.
Experience as an ISO9001 auditor
Demonstrated excellent ability to communicate effectively and lead quality-based teams
Results oriented with strong planning, organization, and communication skills (verbal and written)
Unrestricted right to work for Huntsman in the United States

Nice To Haves

cGMP practices and Six Sigma (preferred)
Pharma, healthcare or semiconductor background experience is a plus

Responsibilities

Ensure safe, cost-effective, and efficient operation of the Conroe plant Quality team, including personnel and equipment performance
Ensure applicable EHS policies and procedures are followed
Drive a culture of quality assurance versus quality control throughout site
Direct point contact for QA/QC function at the site
Manages quality engineers, quality specialist, analytical chemist and has oversight of staff lab technician contractors through contracting agency
Manage laboratory quality control processes to ensure finished goods are tested and on-specification as well as in-control prior to shipment
Accountable for the new product introduction (NPI) process for final manufacturing sign-off, including review and approval of product specifications, laboratory test methods, and COA profiles
Oversee plant compliance and certification to ISO 9001 quality standard
Maintain KPIs to measure plant quality performance
Ensure timely investigation of customer complaints assigned to Conroe plant. Review complaint responses for adequacy of investigation and effectiveness of corrective/preventive actions.
Interact with the Huntsman commercial team and directly with customers as needed to ascertain customer requirements and resolve issues.
Organize and facilitate onsite customer quality audits and customer site visits
Ensure timely response to customer quality surveys and questionnaires
Monitor implementation of all action items assigned to Quality personnel (ex: from audits, nonconforming product investigations, customer complaints, etc.)
Provide guidance and enforce governance for SAP QM and LIMS transactions
Identifies trends and opportunities for quality process improvements
Maintain raw material specifications and ensure a receiving process is in place to monitor raw material quality prior to use
Works with regional quality group to perform regular supplier performance reviews for key raw material and packaging suppliers; and participate in supplier quality audits as needed.
Ensure adequate training on Quality processes; regularly review existing procedures for updates and improvements.
Manage annual budget for Conroe quality function, including timely requests for capital projects and personnel
Serve as plant liaison and subject matter expert on Global Quality, Supply Chain, and Manufacturing initiatives related to quality