Quality Assurance Manager

Snap-on Inc • City Of Industry , CA

1d

About The Position

The Quality Assurance Manager leads and continuously improves the Quality Management System (QMS) to ensure compliance with company, customer, and regulatory requirements. The role provides leadership for quality assurance, quality control, supplier quality, and continuous improvement across manufacturing and repair operations.

Working closely with Engineering, Manufacturing, Supply Chain, Sales, and Operations, the manager drives quality performance, reduces defects, improves processes, and enhances customer satisfaction. The position is the primary quality liaison for customers and suppliers, leads corrective and preventive action activities, supports internal and external audits, and ensures successful implementation of new product introductions and process changes. It also fosters a culture of quality, accountability, and continuous improvement throughout the organization.

Requirements

• Bachelor's degree in Engineering, Quality, Manufacturing, Industrial Technology, Business, or a related field; an equivalent combination of education and experience may be considered.
• Minimum of five years of progressive quality experience within a manufacturing environment.
• Strong working knowledge of ISO 9001 Quality Management Systems and auditing principles.
• Experience leading corrective action programs, root cause analysis, and continuous improvement initiatives.
• Working knowledge of SPC, statistical analysis, blueprint reading, GD&T, metrology, and inspection techniques.
• Strong understanding of Lean Manufacturing and continuous improvement methodologies, including Six Sigma, 5S, and SMED.
• Excellent leadership, communication, interpersonal, and problem-solving skills.
• Ability to influence cross-functional teams and manage multiple priorities in a fast-paced manufacturing environment.
• Proficiency with SAP and Microsoft Office applications, particularly Excel.
• Ability to work as a team player and make decisions under pressure with a cross-functional team.

Nice To Haves

• Minimum of three years of leadership or supervisory experience.
• ASQ certification such as Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), or Certified Manager of Quality/Organizational Excellence (CMQ/OE).

Responsibilities

• Lead and continuously improve the Quality Management System to ensure compliance with company, customer, and regulatory requirements.
• Lead quality assurance, quality control, supplier quality, and continuous improvement initiatives across manufacturing and repair operations.
• Partner with Engineering, Manufacturing, Supply Chain, Sales, and Operations to drive quality performance, reduce defects, improve processes, and enhance customer satisfaction.
• Serve as the primary quality liaison for customers and suppliers.
• Lead corrective and preventive action activities and root cause analysis.
• Support internal and external audits.
• Ensure successful implementation of new product introductions and process changes.
• Foster a culture of quality, accountability, and continuous improvement.

Benefits

• Medical, dental, and vision coverage may start one month from date of hire.
• Vacation accrues at an annual two-week rate from the first day; accrued vacation may be used after 30 days of employment.
• Ten paid holidays and up to two additional floating holidays per calendar year.
• Up to six paid sick days per year, available after 90 days of employment.
• Possible additional incentives depending on position and level.
• Basic life, accidental death, and dismemberment coverage.
• Employee Stock Purchase Plan with an annual optional enrollment period.
• 401(k) plan with matching employer contributions of 50% on the first 6%.
• Short-term and long-term disability.
• 50% discount on Snap-on tools and merchandise.
• Discounts on other services and items, including phone services, computers, hotels, travel, and auto rentals.
• Employee Assistance Program, including mental health counseling, life coaching, and legal and financial resources for employees and immediate family members.
• Health education programs, including smoking cessation and seasonal flu shots.
• Education assistance for qualified associates up to $5,250 annually.
• Market-competitive compensation with rewards for high performance and special skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager