Quality Assurance Manager

DSV • Wilmer, TX

25d • $105,000 - $110,000

About The Position

The Quality Assurance Manager ensures that DSV's transportation and logistics operations meet industry standards and customer requirements. The role implements quality assurance procedures, manages audits, and oversees compliance with applicable regulations and standards. It may supervise a team of quality assurance professionals.

Requirements

• A bachelor's degree in a relevant field such as business, logistics, engineering, or quality management is typically required.
• A minimum of 5–7 years of experience in quality assurance in the transportation and logistics industry is usually required.
• Strong knowledge of quality assurance principles, practices, and methodologies.
• Excellent analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Strong organizational and project management skills.
• Knowledge of regulatory requirements and industry standards related to transportation and logistics.
• Fluent in English, orally and in writing.
• Proficiency in Microsoft Office and experience with quality management software or other relevant tools is typically required.

Nice To Haves

• A master's degree may be preferred.
• Experience managing audits and implementing corrective actions.
• Professional certification in quality assurance, such as Certified Quality Manager (CQM) or Certified Quality Auditor (CQA).
• Experience with ISO 9001 or other quality management systems.
• Experience with Lean Six Sigma methodologies.

Responsibilities

• Develop, implement, and maintain quality assurance procedures for transportation and logistics operations.
• Monitor compliance with industry standards and customer requirements.
• Coordinate and manage internal and external audits.
• Develop and implement corrective actions to address non-conformances.
• Review and approve quality-related documentation, including standard operating procedures and work instructions.
• Analyze data and implement improvements to processes and procedures.
• Train employees on quality assurance procedures and standards.
• Communicate with customers and regulatory agencies as necessary to ensure compliance.
• Develop and manage quality metrics and key performance indicators.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager