Quality Assurance Manager

Texas Injection Molding•Houston, TX

13h

About The Position

The Quality Assurance Manager supports customers and Texas Injection Molding manufacturing by defining, developing, and deploying company quality assurance systems and procedures, with the goal of achieving zero defects on shipped products. The role oversees quality documentation and controls, calibration, inspection requirements, quality reporting, corrective actions, continuous improvement, ISO systems, and the quality department’s training and technical capability. Performance is assessed through internal and external scrap percentages, compliance with quality system standards and customer/ISO audit requirements, customer feedback, and NCR/CAR performance.

Requirements

Four-year college degree in a technical discipline or equivalent experience.
At least 5 years of experience in a manufacturing environment, including quality management.
At least 3 years of experience defining or leading quality system implementation or development, or using quality systems such as ISO 9000 or GMP.
Positive, can-do attitude.
Understanding of ISO standards and company systems and procedures.
Proficiency in quality control testing, including calibration, internal audits, document control, and traceability.
Knowledge of Statistical Process Control (SPC) tools and data analysis.
Proficiency in Microsoft Office.
Good written and verbal interpersonal skills.
Ability to make timely, fact-based decisions and exercise good judgment.
Ability to read and interpret engineering drawings.
Ability to work independently and complete projects.
Ability to oversee and drive quality improvement projects.

Responsibilities

Review new projects and work with customers and the engineering team to establish inspection requirements for all parts.
Act as a liaison between the Quality and Engineering departments to document and maintain Master Control Plans (MCPs), and participate in Sales and Engineering Review Meetings.
Control customer-supplied drawings.
Manage the calibration system and control gauges and tools used to measure parts; be capable of using quality department gauges, tools, and devices.
Manage the Engineering Change Notice (ECN) process and ensure the latest revision documents are available.
Complete First Article Reports and Customer Approval Forms, and maintain inventory of FAI parts, production samples, and customer samples.
Ensure inspection documents are set up and maintained in IQMS.
Understand and review bill of materials (BOM) requirements.
Complete and maintain customer-required Certificates of Compliance.
Provide technical support for NCR and CR actions, including metrics, root cause analysis, and corrective actions for internal quality problems or customer complaints.
Develop and maintain quality assurance metrics to improve team performance.
Support production reporting entry for shifts 1–3 and reconcile MRB parts within IQMS.
Drive continuous improvement across departments.
Maintain a clean and orderly work area and maintain quality control lab safety and 5S housekeeping.
Establish, implement, and audit the company ISO system and outside regulatory certifications.
Establish and document work instructions for critical company tasks.
Train quality department employees and develop their technical aptitude.