Quality Assurance Manager

Zaden Tech • Chantilly, VA

6d • $114,000 - $132,000 • Hybrid

About The Position

The Quality Assurance Manager will own the quality control plan for a Defense Health Agency infrastructure program and ensure delivered work meets commitments. The position supports a new program and is contingent upon contract award; the start date will align with the program start. The role is preferred onsite at the test center in Chantilly, Virginia, but may also be performed remotely from Huntsville, Alabama, or elsewhere in the continental United States using government-approved virtual desktop access. Travel to Chantilly may be needed when the work requires it.

Requirements

• At least 5 years of experience in quality assurance or quality control for IT services.
• Experience building and running a quality control plan on a government contract.
• Experience with corrective action and root-cause processes.
• U.S. citizenship.
• Ability to obtain and maintain the background investigation designated by the Defense Health Agency for this position.

Nice To Haves

• Experience with ISO 9001 or ISO/IEC 20000.
• ITIL certification.
• An active Secret clearance or higher.

Responsibilities

• Write and run the quality control plan, including establishing cross-trained backups for single-person roles.
• Inspect deliverables and service performance against the performance requirements summary.
• Manage corrective actions and root-cause reviews.
• Prepare evidence for government quality surveillance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed