Quality Assurance Manager

Wayne Farms•Union Springs, AL

17d•Onsite

About The Position

Primarily responsible for directing the activities of the Quality Assurance department for a location engaged in the slaughter and disassembly of poultry to ensure food safety, regulatory compliance, quality standards and processes are consistent with regulatory compliance, customer expectations, and organizational policies ensuring alignment with business objectives of the organization.

Requirements

Bachelors’ degree in Food Science, Food Technology, Animal Science, Biology, Microbiology, Meat Science or other related discipline from an accredited institution
Minimum three (3) years’ experience as a Quality Assurance Supervisor or minimum one (1) year experience as a Quality Assurance Manager experience in a food processing and manufacturing/production environment
Demonstrated leadership experience including knowledge of timekeeping requirements, policy adherence, Top 25 behaviors, conflict resolution and the ability to resolve issues efficiently and effectively
Demonstrated technical knowledge in quality processes and systems (e.g. SPC, HACCP, SSOP, GMPs, etc.)
Strong customer focus with the ability to communicate with internal and external customers in a timely and professional manner
Must have exceptional communication, both verbal and written, attention to detail and the ability to resolve issues efficiently and effectively
Self-starter who demonstrates strong initiative and sense of urgency, with the ability to work in a fast paced environment
Strong organizational skills with the ability to prioritize and manage multiple projects while maintaining attention to detail
Must possess a strong customer-centric attitude, high energy level and a strong sense of urgency
Follow and ensure others follow departmental and company safety policies and programs
Wear required protective equipment in all areas where mandatory

Nice To Haves

Masters’ degree preferred
experience in the poultry industry preferred

Responsibilities

Manage QA functions for assigned plants and oversee activities of plant QA Managers to ensure the effective application of product and process monitoring, testing, validation and controls in compliance with company, regulatory entities (U.S.D.A., etc.) and Federal and State guidelines, regulations and laws
Act as U.S.D.A. liaison facilitating communication and fostering a positive working relationship between outside agencies and internal departments
Partner with internal departments to ensure a complete and thorough investigation and root cause analysis of all customer complaints and NR’s; communicate findings to appropriate personnel in a timely manner
Lead quality system implementations and updates to ensure adherence to product specifications, GMP’s, SSOP’s and HACCP requirements, while maintaining accuracy of records and documentation per customer requirements
Perform periodic audits on recall systems, incoming raw materials, in-process control and finished goods testing
Participate in development and implementation of continuous improvement programs including but not limited to utilization of SPC
Act as the primary source of contact with regards to food safety and quality with major customers, particularly those that are supplied from multiple Wayne Farms facilities
Ensure required reporting is accurate and timely with trend analysis along with identification of corrective actions and preventative measures
Partners with Operations to ensure identified corrective actions are implemented and preventative measures are set in place to prevent further issues
Follow and promote all safety initiatives, helping to maintain a zero accident culture
Mentor, coach and train/ cross-train employees encouraging career development; provide consistent feedback concerning strengths and areas in need of improvement
Assist in the development of capital spending plans particularly as related to quality and food safety
Perform additional relevant duties as assigned