Quality Assurance Manager

Fresh Express • Morrow, GA

5d

About The Position

The Quality Assurance Manager will provide leadership, direction, and day-to-day support to the organizations managing the processes that are critical to delivering unsurpassed quality to the North American Salads and Healthy Snacking businesses. This involves providing leadership, overall management, measurement, analysis, feedback, and business related reports on raw, intermediate, and finished product quality. In addition, this position will be accountable for the overall strategic quality leadership, directly integrating it into the business to drive revenue and growth, including quality system development & execution in support of business objectives.

Requirements

• Bachelor's degree in Food Science or related field.
• 4-7 years' experience in quality assurance or process control.
• 2-4 years as a manager.
• Advanced knowledge of statistics, including fundamental analyses, SPC, DOE, and quality engineering tools.
• Proven analytical skills resulting in decision making that protects the customer, consumer and the brand.
• Demonstrated ability to develop people, teams, and oneself through innovative means.
• Demonstrated ability to both lead a team and work in a matrix organization.
• Ability to influence at all levels of the organization and across all functions.
• Ability to prioritize duties in a changing environment and still meet business objectives.
• Ability to communicate well in both written and verbal form, in both small team and large public venues.
• Effective presentation, and public speaking skills.
• Strong computer skills and proficiency in Microsoft Word, Excel, and PowerPoint.
• Ability to develop and adhere to department budget.

Nice To Haves

• Masters degree preferred.
• Agriculture or specific produce experience is preferred.
• Certification in Quality disciplines (i.e. ASQ CQE, CQA, etc.) preferred.
• Experience in agriculture (growing and/or protecting/auditing), as well as the processing of foods (floor, lab, and quality assurance management).

Responsibilities

• Design, develop, and implement quality systems across the supply chain, including identification of critical quality parameters, appropriate monitoring and controls, developing consumer relevant specifications, and designing and implementing appropriate verification/validation schemes and resulting business reporting capabilities.
• Development, implementation, and maintenance of standardized product specifications, process SOP's and performance targets. Continual research and identification of new technologies and processes to improve quality, as well as the ability to apply SPC concepts to reduce process variation, improve quality, and optimize cost.
• Develop appropriate business related reports to drive quality improvement across the supply chain, including historical quality metrics and data to develop and track product quality and cost of quality failure. Ensure robust quality inspection processes. Manage systems that integrate product/process quality data to ensure delivery of the highest quality product to customers and consumers.
• Provide technical quality expertise and tools to help optimize resources and quality while minimizing cost.
• Work closely with Ag Operations, procurement, manufacturing, and logistics to develop appropriate quality processes and procedures across the supply chain. Assess the impact of any market and/or supply chain process improvement to ensure quality is at the center of all final decisions. Support customer relations by providing support to sales team with information, audits, and customer support.
• Execute against the organizations food safety requirements and continually improve to address changing market, regulatory, and company conditions.
• Ensure the right resources are in place to adequately support quality and business needs. Responsible for the management and development of field and manufacturing quality resources supporting the North American business. This includes effective use of feedback, salary planning, reward and recognition programs, and development of individual development opportunities with integration of competency models.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager