Quality Assurance Manager II

Stepan Company•Brea, CA
•$103,000 - $160,000•Onsite

About The Position

Stepan is seeking a Quality Manager for its manufacturing facility in Anaheim, California. The role leads product and service quality by driving quality assurance and quality control, operational and compliance excellence, and continuous improvement throughout the line organization. The manager integrates key practices into the manufacturing foundation to meet internal and external customer expectations and represent the Voice of the Customer. Up to six lab technicians report directly to this position. The Quality Manager is responsible for the safe operation of the quality department; onsite QA and QC; and monitoring and maintaining the ISO 9001 and House of Quality (HOQ) systems. The role oversees employee recruiting, selection, orientation, training, assignment, scheduling, and performance management. It also ensures delivery against budgeted fixed costs, identifies and drives plant cost-reduction opportunities, and ensures compliance with applicable regulations and policies. The position supports strategy development and customer focus, with off-hours and weekend on-call support and travel of up to 15% as needed.

Requirements

  • At least 5 years of manufacturing experience in the chemical industry.
  • At least 5 years of supervisory experience.
  • Knowledge and experience implementing, maintaining, and auditing Quality Management Systems such as ISO 9001 or similar.
  • Ability to communicate effectively across all levels of the organization and manage cross-functional teams.
  • Knowledge of SQC, SPC, Six Sigma, and continuous improvement.
  • Excellent written and verbal communication skills.
  • Bachelor’s degree in Chemistry or a related field.

Nice To Haves

  • Experience in surfactants and personal care product manufacturing is preferred.

Responsibilities

  • Ensure the safe operation of the quality department.
  • Lead onsite Quality Assurance and Quality Control and monitor and maintain the ISO 9001 and House of Quality (HOQ) system.
  • Recruit, select, orient, train, assign, schedule, and manage the performance of employees.
  • Deliver budgeted fixed-cost performance and identify and drive plant cost-reduction opportunities.
  • Understand applicable regulations and policies and ensure compliance.
  • Contribute to strategy development and maintain customer focus, representing the Voice of the Customer.
  • Provide off-hours and weekend on-call support and travel as needed, up to 15%.

Benefits

  • Discretionary bonus
  • Medical, dental, and vision insurance
  • 401(k) with match
  • Profit sharing
  • Paid time off (PTO)
  • Short-term and long-term disability (STD/LTD)
  • Dependent care flexible spending account (FSA)
  • Health savings account (HSA)
  • Paid parental leave
  • Adoption assistance
  • Reactions recognition program
  • Employee assistance program (EAP)
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