Quality Assurance Manager - Data Systems
Volunteers of American Greater New York•New York, NY
•Hybrid
About The Position
The Quality Assurance Manager - Data Systems is responsible for the overall support of programs as defined by the Volunteers of America program model and funding source standards.
Requirements
- Bachelor’s degree in a related field
- Two years of experience in data quality and data systems
- Demonstrated ability in the areas of written and verbal communication.
- Other necessary skills include training, audit and evaluation data collection and incident management skills.
Responsibilities
- Manage, update and distribute agency dashboards
- Monitor and manage the quality assurance help desk.
- Manage, monitor and analyze agency outcomes.
- Review and respond to agency-wide incident reports.
- Training necessary agency workforce on incident identification, writing and reporting.
- Participate and assist in the development of ongoing staff training for the electronic health record.
- Support the AVP of Research & Evaluation and the Senior Director of Research & Evaluation/Corporate Privacy Officer in daily operations.
- Perform other related duties as requested.
Benefits
- Medical, Dental, & Vision Coverage
- Prescription Coverage
- Life Insurance
- Retirement Plan
- Tuition Reimbursement
- Paid Time Off, including a Paid Birthday Holiday
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What This Job Offers
Job Type
Full-time
Career Level
Principal
