Quality Assurance Lead - Enterprise Technology

Saronic Technologies • Austin, TX

2d • Onsite

About The Position

Saronic Technologies is seeking an experienced QA Lead to join their growing Enterprise Technology team. The primary goal is to establish a scalable, high-quality QA function across Saronic’s enterprise application ecosystem. This is a hands-on role where the individual will initially be responsible for executing QA activities directly, while also defining the necessary processes, tooling, and standards for building a robust QA organization. As the QA function matures, the role will involve shaping hiring plans and mentoring new QA resources. The QA Lead will collaborate closely with Product Owners, Business Systems, Engineering, Integration, Security, and other stakeholders to ensure enterprise platforms and integrations are delivered with reliable quality, strong controls, and clear traceability. The environment includes integrated enterprise systems such as CRM, ERP, HCM, analytics, collaboration, integration platforms, and manufacturing-related systems, requiring disciplined change management, documentation, and compliance readiness.

Requirements

• 7+ years of experience in Quality Assurance, Test Engineering, or QA leadership roles supporting enterprise technology products and integrated systems.
• Demonstrated experience building or formalizing QA processes and operating models in a growing or scaling organization.
• Hands-on experience leading end-to-end QA for SaaS and enterprise platforms, including complex integrations and data flows.
• Strong knowledge of QA fundamentals: test strategy, test planning, defect management, regression management, and release readiness.
• Experience testing enterprise applications across common domains such as CRM, ERP, HCM, analytics, collaboration platforms, and integration middleware.
• Experience with test management and defect tracking tools (e.g., Jira, Azure DevOps, TestRail, Zephyr, or similar).
• Working knowledge of APIs and integration testing concepts (request/response validation, data mapping verification, idempotency, error handling, and transactional integrity).
• Ability to evaluate and implement pragmatic test automation (UI/API) with a focus on maintainability and ROI.
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent work experience.

Nice To Haves

• Experience with SSO/identity ecosystems (Okta/Azure AD) and role-based access control validation is a plus.
• Comfort operating in compliance-focused, audit-sensitive, or regulated environments preferred.

Responsibilities

• Build and own the QA strategy for Enterprise Technology, including standards, test planning, and quality gates across the delivery lifecycle.
• Operate hands-on as the initial QA owner: design, execute, and report on test cycles (functional, integration, regression, and UAT support) for enterprise applications and integrations.
• Define and implement QA operating rhythms and governance: test plans, entry/exit criteria, defect triage, release readiness, and post-release validation.
• Partner with product and delivery teams to translate requirements and user stories into testable acceptance criteria and comprehensive test coverage.
• Establish and maintain a QA toolchain (test case management, defect tracking, and reporting) and integrate it with existing delivery tooling where applicable.
• Drive integration and end-to-end testing across enterprise platforms (including but not limited to Salesforce, NetSuite, Workday, MuleSoft/integration layer, MES touchpoints, analytics platforms, Slack/Confluence, DocuSign, and Ashby).
• Design and maintain regression testing approaches to minimize production defects as systems scale and change velocity increases.
• Implement lightweight automation where it adds clear value, prioritizing maintainability and high-impact regression coverage.
• Ensure documentation, auditability, and traceability from requirements through testing and release, aligned with change management and internal control expectations.
• Track and communicate quality metrics (defect trends, test coverage, escape rate, cycle time) to drive continuous improvement.

Benefits

• Medical Insurance: Comprehensive health insurance plans covering a range of services Saronic pays 100% of the premium for employees and 80% for dependents
• Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents
• Time Off: Generous PTO and Holidays
• Parental Leave: Paid maternity and paternity leave to support new parents
• Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses
• Retirement Plan: 401(k) plan with company match
• Stock Options: Equity options to give employees a stake in the company’s success
• Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage
• Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline
• Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office

What This Job Offers

• Job Type: Full-time
• Career Level: Senior