Quality Assurance Lead

EMINENT, INC.•Shoemakersville, PA

21h•Onsite

About The Position

REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles. Our dynamic platform connects a deeply engaged community of millions of consumers, thousands of global fashion influencers, and more than 500 emerging, established and owned brands. Through 16 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand that we believe is connecting with the next generation of consumers and is redefining fashion retail for the 21st century. At REVOLVE the most successful team members have a thirst and the creativity to make this the top e-commerce brand in the world. With a team of 1,000+ based out of Cerritos, California we are a dynamic bunch that are motivated by getting the company to the next level. It’s our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment. In return, we promise to keep REVOLVE a company where inspired people will always thrive. This is a full-time role for a candidate who will assist in managers in training and developing quality assurance to minimize monetary loss from defective merchandise. Other duties may be added as needed.

Requirements

Ability to work in a team environment / work successfully with any personality type.
Ability to give and receive honest and direct feedback.
Strong customer orientation with desire and willingness to help.
Strong multitasking, prioritization and organizational skills for record keeping.
Strong verbal and written communication skills.
Knowledge of apparel construction and fabrication and various fashion categories
Ability to work required overtime when business needs warrant.
Able to navigate proficiently through multiple systems.
High School Diploma
Experience with Microsoft word and excel
Type 50+ words per minute
Excellent communication skills
Must be proficient in English
2+ years of warehouse experience

Nice To Haves

bilingual Spanish preferred but not required

Responsibilities

Collaborate with QA Manager on daily processes weekly
Monitor QA team’s daily assigned duties for accuracy and efficiency
Assist with weekly report running to help asses volume in departments
Assist with updating system processes for efficiencies on a regular basis
Train and develop a team of quality assurance assistants.
Communicate with vendors regarding defective and unacceptable merchandise as needed
Provide feedback on, and help to create, systems and procedures.
Coordinate department team activities and other functions as needed
Able to navigate proficiently through multiple systems
Coordinate department team activities and other functions as needed.
Assist in other areas in department as needed