Quality Assurance Lead

CCL Label•Carson, CA

About The Position

The QA Lead supports daily quality operations within a manufacturing facility and serves as a resource for QA Inspectors handling production-related quality issues. The role coordinates inspections, maintains quality records, and ensures incoming components, finished products, and customer samples meet established specifications and requirements. It also supports and initiates development of product specifications based on customer requirements. The position supports production quality troubleshooting, nonconformance identification, AQL inspections, and review of product specifications, Certificates of Conformance, and Work Orders. It prepares and maintains quality documentation, reviews and distributes Certificates of Analysis for specified customer accounts, and handles quality-related correspondence. The QA Lead performs or coordinates incoming component inspections and recordkeeping; manages customer samples, including inspection, shipment preparation, tracking, and storage; maintains sleeve color standards and measuring-equipment calibration records; and prepares purchase orders for QA-related needs. The role is expected to maintain consistent quality standards, support the inspection team, ensure documentation and traceability, and contribute to the efficiency of the Quality Assurance department.

Requirements

Previous experience in Quality Assurance within a manufacturing environment.
Knowledge of AQL inspection procedures and quality control standards.
Ability to read and interpret product specifications, work orders, and quality documentation.
Familiarity with COCs, COAs, incoming inspections, and nonconforming materials.
Strong organizational skills and attention to detail.
Effective written and verbal communication skills.
Proficiency in Microsoft Office, including Outlook and Excel.
Ability to assist and guide QA Inspectors while managing multiple priorities.
Quality- and detail-oriented mindset.
Problem-solving and troubleshooting skills.
Leadership and team-support skills.
Strong documentation and recordkeeping skills.
Effective communication and follow-through.
Ability to prioritize tasks in a fast-paced manufacturing environment.

Nice To Haves

Experience in plastic packaging, tube manufacturing, or a related industry is preferred.
Experience with calipers, micrometers, and spectrophotometers is preferred.

Responsibilities

Assist QA Inspectors with troubleshooting quality issues during production.
Perform AQL inspections on nonconforming products before submission to OQMD and determine and document defect percentages.
Review product specifications, Certificates of Conformance (COCs), and Work Orders (WOs) for compliance with established requirements.
Guide inspectors on product specifications, inspection criteria, and quality standards.
Support identification and documentation of nonconforming products.
Prepare, review, and maintain quality documentation and files for scheduled production runs.
Review Certificates of Analysis (COAs) for L'Oréal and Coty/Noxel accounts and prepare and distribute COAs to appropriate contacts.
Read, write, respond to, and follow up on quality-related emails.
Prepare and maintain paperwork for incoming caps, labels, and other components.
Keep quality records accurate, complete, and organized.
Perform incoming component inspections as needed; log and maintain incoming-component records.
Maintain label standards, cap standards, and colorant color chips.
Verify incoming materials against specifications and quality requirements, maintaining documentation and traceability.
Coordinate customer sample requests, prepare samples for shipment, and inspect and verify samples before sending them.
Complete sample paperwork, maintain shipment records, and log and track samples sent out.
Maintain and organize the warehouse sample storage area so samples are identified, labeled, and accessible.
Add and maintain new sleeve color standards in the spectrophotometer.
Calibrate calipers and micrometers according to established procedures; maintain calibration logs and file hard copies in the designated binder.
Maintain measuring equipment and keep calibration records up to date.
Prepare purchase orders for QA-related supplies, materials, and other department needs; monitor department needs and coordinate purchasing requests.
Support consistent quality standards, inspection-team operations, documentation, material and sample traceability, and Quality Assurance department efficiency.