Quality Assurance Lead

Misfits Market•Hanover, MD

1d•$21 - $21

About The Position

The Quality Assurance Lead is an operations team member responsible for prioritizing food safety, quality, and accuracy in the warehouse. The role performs final quality checks on outbound customer orders to help ensure customers receive fresh, safe, high-quality food. The position reports to the Quality Supervisor and may serve as backup to the QC Supervisor and QC Lead, representing the fulfillment center when the QC Supervisor is absent. The role monitors warehouse practices, documents product and picking issues, escalates potential food safety or quality concerns, and uses heatmap data to address packing errors. It also supports receiving and production departments by managing changing priorities and may train new team members on company processes. The work schedule is Friday through Tuesday, 5:00 a.m. to 1:30 p.m. Pay is $21.00 weekly pay, as stated in the posting.

Requirements

Authorized to work in the United States.
Experience or comfort working in a refrigerated environment of 36 degrees.
Strong verbal communication skills.
Willingness to work overtime and/or possible weekends if business needs require it.
Ability to thrive in a repetitive, fast-paced environment.
Strong interpersonal skills.
Ability to lift up to 50 pounds repetitively, with or without reasonable accommodation.
Ability to stand, squat, kneel, and bend repetitively, with or without reasonable accommodation.

Nice To Haves

High school diploma or equivalent.
Bilingual in English and Spanish preferred.
Experience working in a food-based environment.

Responsibilities

Maintain a safe and healthy work environment by following standards and procedures and complying with state and local regulations for a food-based facility.
Adhere to the SQF Food Safety Code and monitor the warehouse floor to ensure employees follow Good Distribution Practices (GDP).
Promote a proactive “see something, say something” culture by escalating concerns and taking appropriate action.
Perform final quality inspections on outbound customer orders, checking for missing, damaged, or improperly packed items.
Document and maintain accurate, legible records of warehouse food products, including discarded and damaged products from various departments.
Identify and report potential food safety or quality problems, immediately escalating them to the QC or Operations Supervisor.
Use heatmap data to identify and address packing errors upstream in the production line.
Document and maintain accurate, legible records of warehouse picking errors, including missing, damaged, and out-of-stock items.
Manage time and changing priorities to minimize downtime in receiving and production departments.
Communicate effectively and train new team members according to company processes.
Serve as backup to the QC Supervisor and QC Lead, representing the fulfillment center when the QC Supervisor is absent.