Quality Assurance Laboratory Technician

Magnera Corporation•Mooresville, NC

About The Position

Under general direction, the Quality Assurance Laboratory Technician performs finished-product and in-process testing and provides results to Manufacturing, Process Engineering, and Product Development as required by specifications or management. Work takes place in both an environmentally controlled Quality Lab and a non-environmentally controlled Production area. The role follows established ISO procedures and supports safe operations, product quality, compliance, and continuous improvement.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of manufacturing experience.
  • Ability to prioritize work effectively and make informed decisions.
  • Proficiency in reading charts, documenting numbers, and recording events on paper and digitally.
  • Ability to interpret electrical indicators and laboratory equipment readings.
  • Ability to follow written and verbal instructions.
  • Understanding of group goals and ability to interact with digital and basic computerized record and control systems.
  • Ability to lift up to 25 pounds occasionally.

Responsibilities

  • Perform finished-product and in-process testing procedures and provide results to Manufacturing, Process Engineering, and Product Development.
  • Perform all tasks safely and in accordance with established ISO procedures.
  • Use control charts, histograms, and other Statistical Process Control (SPC) tools and measurements, and recommend improvements based on statistical data and observations.
  • Operate diagnostic equipment required for job responsibilities.
  • Assist with calibration and Material Systems Analysis (MSA) of test equipment when required.
  • Coordinate with Quality Leadership, the Quality Engineer, Shift Supervisor, Line Leader, Production Technician, Process Engineer, and other Operations team members to resolve issues or discrepancies.
  • Actively participate in safety, product, and compliance audits.
  • Accurately enter and analyze data in Quality Windows and report trends that may indicate process issues.
  • Participate in continuous improvement initiatives for the QA and Operations teams.
  • Communicate effectively with internal customers and coworkers to solve problems and enhance team capabilities.
  • Provide training to others as needed.
  • Participate in root cause analysis and corrective actions arising from customer issues and internal non-conformances.
  • Promote awareness of customer requirements throughout the organization and maintain familiarity with product specifications and tolerances.
  • Meet production output requirements in a timely manner while following departmental rules, regulations, and procedures.
  • Perform other assigned duties as necessary.
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