Quality Assurance Laboratory Technician

Gabriella White • Pelham, AL

6d • Onsite

About The Position

The Quality Assurance Laboratory Technician maintains laboratory equipment and quality standards by conducting tests for the Design and Operations teams. The role processes and evaluates test specimens, maintains laboratory equipment and documentation, and works with the Quality Assurance team to identify root causes and uphold customer quality expectations.

The position supports product inspections, special projects, laboratory testing, and quality issue analysis. It maintains test records and reports, operates and services laboratory testing equipment, and provides recommendations to Design and Operations. The technician also supports Quality Alert, Quality Chargeback, and returns processes.

This position works indoors in a quality laboratory in a warehouse or plant environment. The noise level is usually moderate to high, and the work may involve alternating periods of moderate to high stress, some exposure to temperature extremes, and dust. Employees are expected to work safely at all times.

Requirements

• High school diploma or equivalent.
• At least two years of Quality Lab experience.
• Strong knowledge of applicable laboratory equipment.
• Detail-oriented, with strong attention to accuracy.
• Meet the physical demands of the job, including frequently lifting and/or moving up to 70 pounds; reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Required vision abilities include close and distance vision, adjusting focus with correction, and discerning colors and patterns.
• Ability to hear clearly while working in person, with correction if needed.

Nice To Haves

• Bachelor’s degree in Industrial Design, Statistics, Material Management, Quality Assurance, Engineering, or Chemistry.
• Furniture industry experience.
• ISO Certification.

Responsibilities

• Assist with new product inspections, special projects, and laboratory testing, including updating lab machine hours.
• Process test specimens by unpacking new tests, preparing initial documentation, mounting and exposing specimens in the test chamber, reviewing samples at specified intervals, and taking digital photographs.
• Create test documentation; update spreadsheets and reports; maintain log sheets; perform evaluations; and create daily progress reports.
• Maintain laboratory equipment, particularly UV and Salt Spray machines, according to the maintenance schedule, including adding saltwater to the Q-Fog booth as needed.
• Use a daily calendar to perform scheduled tasks and calibrate sensors in the QUV booth.
• Consult with and communicate recommendations to the Design and Operations teams as necessary.
• Create and maintain a finish panel library.
• Assist with Quality Alert and Quality Chargeback procedures.
• Understand the Returns Process and support the Quality Assurance team.
• Perform other duties as assigned.
• Act safely and help ensure that others do not put themselves or others at risk.

Benefits

• Competitive health, dental, and vision plans.
• Employer-paid short- and long-term disability.
• 401(k) plan with company match after 12 months.
• Employee Assistance Program and Chaplain Services to support mental and emotional well-being.
• Paid sick leave, vacation, holidays, and parental time.
• Generous employee product purchase discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED