Quality Assurance Inspector - USBL - US

Sysco•Indianapolis, IN

About The Position

This is a finance position responsible for monitoring the quality of perishable products in the warehouse on an ongoing basis, entering orders through data entry, performing extensive customer service duties, and completing other related duties as required. The role regularly exercises discretion and independent judgment in duties directly related to the general operation of produce quality control. The inspector checks produce and freight, documents product condition, monitors rotation and spoilage, communicates quality issues to buyers and other relevant parties, and helps identify and resolve quality-assurance problems. The position also requires following safety, regulatory, and sanitation policies and maintaining effective service for internal and external customers.

Requirements

High school diploma or equivalent.
1 to 3 years of experience.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or associates.
Exemplary listening skills to facilitate effective two-way communication.
Ability to perform arithmetic using whole numbers, common fractions, and decimals, and all units of measure.
Solid problem-solving skills.
Strong verbal and written communication skills.
Ability to read, write, and speak English.
Ability to perform each essential duty satisfactorily; reasonable accommodations may be made for individuals with disabilities.

Responsibilities

Check produce in warehouse slots daily to ensure products set up for shipping meet acceptable standards.
Communicate quality issues to buyers and assist them in resolving issues so customers receive high-quality products.
Ensure products are rotated properly during daily slot checks and communicate rotation problems to stockers or responsible supervisors.
Monitor variance reports for accurate accounting of spoilage, warehouse damage, truck damage, and related items.
Greet internal and external customers in a friendly and efficient manner to maintain customer service, satisfaction, and organizational efficiency.
Inspect inbound freight, warehoused product, and/or outbound product and document product condition.
Correspond regularly with necessary parties about the company's product-quality status.
Analyze, identify, and propose solutions to problems associated with Quality Assurance.
Observe all safety rules, regulations, and sanitation policies.
Input orders through data entry and perform customer service duties.