Quality Assurance Inspector - USBL - US

Sysco•Indianapolis, IN

About The Position

This Finance position monitors the quality of perishable products in the warehouse on an ongoing basis. It also involves entering orders through data entry, performing extensive customer service duties, and completing other related duties as required. The role regularly exercises discretion and independent judgment in duties directly related to the general operation of produce quality control. The inspector checks produce and other freight at different stages, documents product condition, monitors rotation and spoilage reporting, and works with buyers, stockers, supervisors, and other necessary parties to address quality issues. The position also supports customer satisfaction, problem-solving, safety, and sanitation.

Requirements

High school diploma or equivalent.
1 to 3 years of experience.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or associates.
Exemplary listening skills to facilitate effective two-way communication.
Ability to perform arithmetic using whole numbers, common fractions, and decimals, across units of measure.
Solid problem-solving skills.
Strong verbal and written communication skills.
Ability to read, write, and speak English.
Must be able to perform each essential duty satisfactorily, with reasonable accommodations available to enable individuals with disabilities to perform essential functions.

Responsibilities

Check produce in warehouse slots daily to ensure products prepared for shipping meet acceptable standards.
Communicate quality issues to buyers and assist them in resolving those issues so customers receive high-quality products.
Ensure products are rotated properly during daily slot checks and report rotation problems to responsible stockers and/or supervisors.
Monitor variance reports for accurate accounting of spoilage, warehouse damage, truck damage, and related issues.
Greet internal and external customers in a friendly and efficient manner to support customer satisfaction and organizational efficiency.
Inspect inbound freight, warehoused product, and/or outbound product and document product condition.
Correspond regularly with necessary parties about the company’s product quality status.
Analyze, identify, and propose solutions to problems associated with Quality Assurance.
Observe all safety rules, regulations, and sanitation policies.
Input orders through data entry and perform customer service duties.