Quality Assurance & Improvement Manager - RN

Jane Pauley Community Health Center, Inc.•Arlington Admin, VA

9h•Hybrid

About The Position

Empowering communities through accessible, inclusive, and compassionate care, this is the work we do every day. At Jane Pauley Community Health Center, every role is connected to something bigger. As a Federally Qualified Health Center (FQHC), we deliver integrated, whole-person care to individuals and families across Indiana, regardless of income or insurance status. Our teams work at the intersection of clinical excellence and community impact, supporting underserved populations while building a culture rooted in collaboration, respect, and growth. Here, you are not just joining a workplace, you are becoming part of a mission that truly matters.

Requirements

Valid and unrestricted RN License in Indiana
BSN required; MSN preferred.
Minimum of three (3) to five (5) years’ experience as a supervisor or charge nurse in ambulatory care setting such as pediatric or family medicine, preferred.
1 year in a Patient-Centered Medical Home clinical setting or knowledge of the Patient-Centered Medical Home initiative preferred.
Ability to travel up to 75% of the time to practice locations.
Attention to detail, organization, and follow-up skills.
Knowledge of project management or Lean Six Sigma.
Self-disciplined, proactive, passionate, innovative, team-oriented.
Strong oral and written communication skills.
Demonstrates sound judgment, decision-making and problem-solving skills.
Able to maintain confidentiality with all aspects of information in accordance with practice, State and Federal regulations.
Proficient computer skills, including Microsoft Office (specifically Word, PowerPoint and Excel).
Proficient in Electronic Medical and Health records, OCHIN EPIC preferred.
Proficient in EPIC Slicer-Dicer.
Proficient in Azara.
Ability to operate other web-based applications such as CHIRP, AccuVax, and NCQA Q-Pass.
American Heart Association Basic Life Support Provider certificate.
Indiana Registered Nurse license.
Certified Professional in Healthcare Quality (achieve within 2 years of hire if not certified at time of hire).

Nice To Haves

MSN preferred.
Minimum of three (3) to five (5) years’ experience as a supervisor or charge nurse in ambulatory care setting such as pediatric or family medicine, preferred.
1 year in a Patient-Centered Medical Home clinical setting or knowledge of the Patient-Centered Medical Home initiative preferred.
OCHIN EPIC preferred.
Certified Professional in Healthcare Quality (achieve within 2 years of hire if not certified at time of hire).

Responsibilities

Maintains and updates CLIA certification for JPCHC sites.
Oversees and updates registration on clinical accounts with vendors such as McKesson, VFC, vaccine manufacturers.
Maintains formulary for medications and clinical supplies; approves and sources new medications and clinical supplies.
Maintains Safety Data Sheet Repository and provides staff training related to SDS.
Oversees compliance with VFC requirements for site enrollment and deactivation of sites.
Serves as organizational contact for Accuvax.
Oversees audits at each JPCHC site in accordance with organizational standards, and coordinates departmental level performance improvement in collaboration with practice managers.
Provides reports to the leadership team, Risk Management and Quality, Safety, and Population Health Committees as needed.
Oversees vaccines utilization and periodic audit through report reconciliation between CHIRP and EMR.
Participates and assists in the development of clinical policies, protocols, and procedures.
Coordinates PCMH applications and renewals for applicable sites.
Ensures compliance with PCMH standards and manages performance improvement activities related to PCMH certifications.
Leads process improvement activities related the quality and safety of patient care. These opportunities may be identified through event reporting, quality planning, or stakeholder feedback.
Functions as a resource for infection control processes across all JPCHC sites.
Oversee the performance and continual learning of vaccine and supply management of clinical support staff in coordination and collaboration with practice management.
Manages and coordinates training programs for staff related to vaccine management, clinical supplies and equipment, CLIA Waived Testing, and infection control.
Works with health center leadership to create efficient practice clinical services for vaccine and supply management, implement process improvements and excellence in patient care.
Maintains current experience with clinical workflows and best practices.