Quality Assurance Field Supervisor

Abcor Home HealthLisle, IL
Hybrid

About The Position

Abcor Home Health, Inc., is growing and we are hiring a part time Quality Assurance Supervisor to join our team in our West Suburban WSR office.

Requirements

  • High school diploma or GED
  • Ability to travel throughout the West Suburban WSR Area
  • Strong communication, interpersonal, and organizational skills
  • Intermediate skills in Microsoft Excel, Outlook, and Teams
  • Good time management skills and the ability to manage multiple visits efficiently

Nice To Haves

  • Experience in homecare services
  • Bilingual Spanish is a plus

Responsibilities

  • Complete 12-13 weekly home visits to assess care quality, caregiver performance, and alignment with client care plans and company standards.
  • Ensure compliance with IDoA standards, HCAoC policy, and documentation requirements.
  • Observe, coach, and support caregivers, providing feedback and training as needed.
  • Identify home safety risks and educate clients on safety precautions.
  • Partner with branch management on client safety, compliance, and overall satisfaction.
  • Maintain accurate visit documentation and weekly reports.
  • Serve as a primary point of contact for clients and caregivers.
  • Report to the Branch Manager and use a company vehicle; daily in-office check-in required.

Benefits

  • Use of Company issued vehicle
  • 401(k) with company match available after 90 days of employment
  • 6 paid company holidays per calendar year
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