Quality Assurance Engineering - Advisor I

Fiserv•Berkeley Heights, NJ
•Onsite

About The Position

As a Quality Assurance Engineering Advisor I, you will help ensure software products meet defined quality, reliability and performance standards. You will work with engineering, product and delivery teams to plan testing, identify defects and improve quality assurance practices. Your work will help Fiserv deliver dependable software experiences that support client needs. This role is on-site Monday through Friday. Fiserv considers in-person collaboration essential to the role, noting that in-person office experiences support onboarding and stronger productivity.

Requirements

  • 6+ years of experience in software quality assurance testing for enterprise software products.
  • 3+ years of experience designing, maintaining and executing automated tests using automated testing tools or similar frameworks.
  • 3+ years of experience with performance testing, including test execution, results analysis and defect reporting.
  • 3+ years of experience working in Agile software delivery environments.
  • Experience documenting test plans, test cases, defects and quality metrics using test management or defect tracking tools.
  • Bachelor’s degree or higher in computer science, information technology, engineering or a related field, or an equivalent combination of education, related experience and/or military experience.
  • 1+ years of Fiserv systems experience.

Nice To Haves

  • Experience with continuous integration and continuous deployment tools.
  • Familiarity with security testing practices.
  • Understanding of software development lifecycle processes.
  • Certification in software testing methodologies.

Responsibilities

  • Lead quality assurance testing for complex software products, including functional, regression, integration and performance test scenarios.
  • Develop test strategies, test plans and test cases aligned to product requirements, acceptance criteria and release timelines.
  • Identify, document, report and track software defects through resolution using established defect management processes.
  • Create, maintain and execute automated tests to improve test coverage, repeatability and release readiness.
  • Collaborate with engineering and product teams to clarify requirements, assess quality risks and improve testability.
  • Analyze test results, communicate quality metrics and recommend actions to improve software reliability.
  • Support continuous improvement initiatives that strengthen quality assurance standards, tools and processes.

Benefits

  • Annual incentive opportunity for incentive-eligible associates, which may be delivered as a mix of cash bonus and equity awards at the company’s discretion.
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