Quality Engineering Assurance Manager

Therm-X, California•Hayward, CA

2d•$100,000 - $140,000

About The Position

The Quality Engineering / Assurance Manager leads and manages the Quality Engineering and Quality Assurance functions supporting Supplier Quality, Manufacturing Quality, New Product Introduction (NPI) Quality, and Customer Quality. The role provides leadership for developing, implementing, maintaining, and continuously improving the Quality Management System (QMS), and ensures products and manufacturing processes meet customer, regulatory, industry, and internal requirements. The manager leads Quality Engineers, inspectors, and other quality personnel, partnering with Engineering, Manufacturing, Supply Chain, Project Management, Business Development, Customer Service, and Executive Leadership. The position drives consistent quality systems and practices across Therm-x facilities, manages risk-based quality planning and auditing, oversees supplier and manufacturing quality, supports NPI and engineering changes, and builds a strong quality culture.

Requirements

Master’s degree in mechanical, Industrial, Manufacturing, Quality, or a related engineering discipline.
At least 8 years of engineering or manufacturing quality experience, including at least 4 years in the Semiconductor industry.
At least 2 years of quality leadership or management experience in a manufacturing environment.
Ability to travel internationally to manage supplier and customer relations in the US, Mexico, and Asia.
Strong knowledge of FMEA, 8D, RCCA, QPPM, quality planning, statistical tools, ISO 9001-based Quality Management Systems, Gage R&R, and ECO/change management.
Experience with machining, welding, sheet metal, inspection planning, measurement systems, mechanical drawings, and GD&T.
Strong leadership, communication, and cross-functional problem-solving skills.

Nice To Haves

Six Sigma Green Belt or Black Belt certification.
Multi-site or global quality leadership experience.
ISO 9001 Lead Auditor certification.

Responsibilities

Translate company and customer quality objectives into measurable departmental goals, KPIs, and improvement priorities.
Standardize quality systems, procedures, metrics, and best practices across Therm-x facilities.
Establish risk-based thinking across Quality and Operations to identify, mitigate, and prevent product and process risks.
Provide executive leadership and facilities with regular updates on quality performance, key risks, and strategy execution.
Ensure Quality and Manufacturing systems comply with customer, regulatory, and ISO 9001 requirements, and maintain related policies, procedures, work instructions, forms, and records.
Develop risk-based annual audit plans and ensure audit findings are corrected and closed.
Prepare and present Management Review inputs, including customer complaints, supplier performance, nonconformance trends, CAPA status, risks, and quality objectives.
Build relationships with customer and supplier Quality organizations and serve as the escalation point for significant quality issues.
Drive structured problem-solving using methods such as 8D, RCCA, 5 Why, Fishbone, Pareto, DMAIC, and statistical analysis, including escape-point analysis.
Evaluate supplier capability against drawing, specification, cleanliness, special process, and customer-specific requirements.
Establish and monitor supplier quality KPIs, including Supplier PPM, SCAR performance, corrective action closure, repeat defects, and audit findings; lead supplier corrective actions.
Implement risk-based dock-to-stock or reduced-inspection programs for proven suppliers and evaluate supplier changes for quality impact and customer notification needs.
Ensure manufacturing processes meet drawings, specifications, work instructions, travelers, Control Plans, and customer requirements, including Quality review and approval of travelers.
Partner with Engineering, Manufacturing, and Operations to improve process quality and capability through PFMEA, statistical process control, and error-proofing.
Monitor FPY, OY, QPPM, defect Pareto, and recurring defect trends, and move quality controls upstream toward prevention.
Ensure nonconforming material is identified, segregated, documented, and dispositioned; lead MRB activities and monitor MRB aging.
Develop NPI Quality Plans, ensure Control Plans address PFMEA risks, and incorporate lessons learned from prior products, customers, and suppliers.
Participate in ECO reviews and assess the Quality impact of proposed design, process, material, and supplier changes.
Lead or oversee Measurement System Analysis (MSA), including Gage R&R, to ensure measurement methods are capable and repeatable.
Lead, coach, and mentor Quality team members; set objectives, metrics, development and succession plans; conduct performance reviews; and promote a strong quality culture.