Quality Assurance Documentation Leader

Emerson • Marshalltown, IA

1d • Onsite

About The Position

Emerson offers an exciting opportunity for a passionate leader seeking growth as a Quality Assurance Documentation Supervisor. This role is integral to a dynamic and high-tech production facility, providing a first-class service to customers. The position involves maintaining a safe working environment, coordinating work to maximize productivity, overseeing day-to-day operations, managing after-shipment customer requests, and developing metrics to assess manufacturing conformance and supplier documentation accuracy. The ideal candidate will drive improvement of these metrics and provide regular feedback to management.

Requirements

• Associate degree or equivalent combination of education and experience.
• Previous supervisory experience or experience leading cross-functional teams.
• Strong attention to detail, excellent oral and written communication skills, and solid computer skills including MS Office Suite (Word, Excel, Access, PowerPoint) and MS Outlook.
• Ability to motivate a team, utilizing strong organizational, planning, and decision-making skills.

Nice To Haves

• Bachelor’s degree with 2-3 years of related experience in manufacturing or quality.
• Demonstrated leadership abilities, including being disciplined, assertive, and energetic, to meet safety and production performance goals.
• Ability to manage multiple conflicting priorities with strong interpersonal and customer relationship skills.

Responsibilities

• Maintain and promote a safe working environment; demonstrate positive safety behaviors and attitudes.
• Assign and coordinate work to maximize productivity and attain production schedule. Oversee day-to-day operations, including authority for personnel actions.
• Maintain and enhance employee qualifications, identify training needs, and address qualifications gaps.
• Manage and coordinate investigation of after-shipment requests from customers, ensuring timely and accurate responses.
• Develop metrics to assess manufacturing conformance, including supplier documentation to ensure compliance and accuracy. Drive improvement of the metrics. Prepare necessary reports and provide regular feedback to management.

Benefits

• Medical insurance plans
• Dental coverage
• Vision coverage
• Employee Assistance Program
• 401(k)
• Tuition reimbursement
• Employee resource groups
• Recognition programs
• Flexible time off plans
• Paid parental leave (maternal and paternal)
• Vacation leave
• Holiday leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree