Under the direction of the CLIA Laboratory Director and Lab Quality Management, the Quality Assurance Coordinator supports a comprehensive QA/QM program which assures compliance with all applicable regulatory accrediting agencies and responding with any needed corrective action. This role promotes and supports the One Intermountain philosophy, developing and implementing a standard quality program. It involves oversight of document control and SOP development, review, and updates, as well as monitoring and ensuring adherence to the laboratory training and competency program. The coordinator ensures improved, system-wide integration of policies, procedures, and competencies, stays current on regulatory and compliance issues, and communicates updates and changes to laboratory leadership. Responsibilities include tracking and reporting errors, KPIs, system monitors, and metrics through auditing and implementing quality improvement tools. The role also oversees lab applications related to error management, quality assurance, and education, and supports lab leadership in proficiency testing, validations, correlations, calibrations, instrument implementation, error documentation, root cause analysis, and change control. Additionally, the coordinator supports and manages accrediting body applications/updates (e.g., CAP, CLIA, AABB, FDA), coordinates inspections, and oversees responses to deficiencies from on-site inspections.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree