Quality Assurance Coordinator

Intermountain Health • Hurricane, UT

2d • Onsite

About The Position

Under the direction of the CLIA Laboratory Director and Lab Quality Management, the Quality Assurance Coordinator supports a comprehensive QA/QM program which assures compliance with all applicable regulatory accrediting agencies and responding with any needed corrective action. This role promotes and supports the One Intermountain philosophy, focusing on developing and implementing a standard quality program. The coordinator will have oversight of document control and SOP development, review, and updates, as well as monitoring and ensuring adherence to the laboratory training and competency program. They will ensure improved, system-wide integration of policies, procedures, and competencies, while staying current on regulatory and compliance issues and communicating updates to laboratory leadership. The role involves tracking and reporting errors, KPIs, system monitors, and metrics through auditing and implementing quality improvement tools. Additionally, the coordinator will oversee lab applications related to error management, quality assurance, and education, and support lab leadership in various technical and quality-related processes. They will also support and manage accrediting body applications/updates, coordinate inspections, and oversee responses to deficiencies.

Requirements

• Associate or bachelor’s degree in a chemical, biological or clinical laboratory/medical laboratory science.
• Degree must be obtained through an accredited institution. Degree will be verified.
• MLT/MLS(ASCP) certification or equivalent
• Three years of technical laboratory or laboratory quality assurance experience
• Computer literacy
• Communication
• Regulatory knowledge
• Laboratory Techniques and Protocols
• Documentation
• Report writing
• Working Independently
• Critical thinking
• Driving

Nice To Haves

• Certification or training with quality assurance theory and tools
• Five years of technical laboratory experience

Responsibilities

• Developing and implementing a standard quality program.
• Oversite of document control and SOP development, review and updates.
• Monitoring and ensuring adherence to laboratory training and competency program.
• Ensuring improved, system-wide integration of policies, procedures and competencies.
• Keeping current on regulatory and compliance issues and communicating updates and changes to laboratory leadership.
• Tracking and reporting errors, KPIs, system monitors and metrics through auditing and implementing quality improvement tools.
• Oversite of lab applications related to error management, quality assurance and education.
• Supports lab leadership in proficiency testing, validations, correlations, calibrations, instrument implementation, error documentation, root cause analysis and change control.
• Supports and manages accrediting body (i.e. CAP, CLIA, AABB, FDA, etc.) applications/updates, coordinates inspections and oversees responses to deficiencies from on-site inspections.

Benefits

• Benefits Eligible: Yes
• We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
• Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree