Quality Assurance Coordinator
About The Position
Partner with us in making a positive change! Join a team where your work truly matters. We're proud to have been certified as a Great Place to Work for 8 years by our own employees. We invite you to partner with us in our mission to improve mental healthcare. The Quality Assurance/Medical Records Coordinator is responsible for the Quality Assurance Program. The position is responsible for auditing documentation to reconcile with billing and oversees documentation of services by staff to assure conformity with Medi-Cal, County, other outside agencies, and internal standards and policies. QA/MR Coordinator manages all charts with deficiencies by processing them to the appropriate department for correction. QA/MR is responsible for ensuring the discharged chart is closed in the correct order and completed. Position oversees the Continuous Quality Assurance program, medical records and records all CQI data. Generally, works Monday – Friday first shift. Division/Program Overview : The TAY Crisis Residential Treatment (CRT) facility is a short-term voluntary residential facility. Designed to help Transitional Age Youth (TAY), ages 18-25, who experience a psychiatric crisis to safely stabilize, recover, and transition back to community. Services include: 24/7 Program Therapeutic and mental health services Rehabilitation/recovery services, including substance use rehabilitation services Pre-vocational or vocational counseling Medication evaluation and support services Daily exercise and health/wellness education Crisis intervention
Requirements
- Bachelor’s degree in child counseling, development or psychology, or related social science field, or nursing license (LVN, LPT, RN), or Six (6) or more years of QA experience in a Mental Health Agency or County Behavioral Health Program will be substituted as equivalent to a Bachelor’s Degree.
- One (1) year residential care experience or equivalent inpatient psychiatric experience required.
- One (1) year quality assurance experience required.
- Valid California Driver’s License.
- Current CPR certification or ability to obtain within 30 days of employment.
- First Aid certification.
Responsibilities
- Responsible for the Quality Assurance Program.
- Auditing documentation to reconcile with billing.
- Overseeing documentation of services by staff to assure conformity with Medi-Cal, County, other outside agencies, and internal standards and policies.
- Managing all charts with deficiencies by processing them to the appropriate department for correction.
- Ensuring the discharged chart is closed in the correct order and completed.
- Overseeing the Continuous Quality Assurance program, medical records and records all CQI data.
Benefits
- Employer-paid medical, dental, and vision coverage.
- Additional voluntary benefits to support your lifestyle.
- On-the-job training with access to paid CEU opportunities.
- Career development programs designed to help you grow.
- Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable).
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
