Quality Assurance Coordinator

Management and Training Corporation • Chaparral, NM

12h • Onsite

About The Position

Work with a purpose! Management & Training Corporation (MTC) operates the Otero County Prison in Chaparral, New Mexico. We provide a safe and secure working environment for our staff while helping those in our custody prepare for success upon release. This position ensures facility review of mandated systems in compliance with MTC and customer directives.

Requirements

• High school diploma or equivalent
• Two (2) years correctional custody or law enforcement experience required
• One (1) year of experience in a supervisory capacity required
• Excellent verbal and written communication skills required
• Must successfully complete required pre-service training.
• Valid driver’s license in the state of New Mexico or Texas with an acceptable driving record required, unless waived by management.

Nice To Haves

• Experience in accreditation preparation preferred.

Responsibilities

• Establish periodic and annual reviews of each department, ensuring compliance with MTC and ICE directives.
• Develop programs to comply with ACA accreditation requirements.
• Develop policies and procedures for facility compliance.
• Ensure facility operations are in compliance with all applicable laws and agency policy.
• Provide quarterly reports on the facility’s activities to Immigrations & Customs Enforcement (ICE) and MTC Corporate Office.
• Develop the departmental budget; monitor and control expenditures.
• Review and recommend changes to budget authorizations.
• Ensure that the facility has the staff needed to provide full coverage of designated security posts, full surveillance of detainees, and to perform all auxiliary functions.
• Conduct regular reviews and inspections to ensure facility operations and programs are compliant with all applicable laws and policies.
• Develop and maintain an overall quality control system.
• Develop and maintain an accountability system for the submittal of required audit documents.
• Promote the development of positive social skills through modeling appropriate behaviors and intervening when inappropriate behaviors are observed.
• Provide regular feedback to staff regarding social skills procedures and intervention techniques.
• Maintain accountability of staff, detainees and property; adhere to safety practices.

Benefits

• Medical, Vision, Dental, and Prescription Drug Benefits
• Life, Accidental Death and Dismemberment Insurance (AD&D)
• Short-Term and Long-Term Disability Benefits
• 401(k) Retirement Plan
• Employee Assistance Program (EAP)
• Paid Time Off (PTO)
• Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees