Quality Assurance Coordinator

OG • Neenah, WI

24d • Onsite

About The Position

Outlook Group is seeking a Quality Assurance Coordinator to be part of our team on 1st shift. This person will provide quality assurance support to the production, customer service, and engineering teams, resolving complaints, defects, and other potential issues and ensuring that products meet customer specifications. The Quality Assurance Coordinator will work closely with the Quality Supervisor to execute a daily plan.

Requirements

• High School Graduate or General Education Degree (GED)
• Excellent verbal & written communication skills
• A quick learner with attention to detail
• Excellent interpersonal & organizational skills
• Experience working in a manufacturing environment accumulating data and creating reports
• Knowledge of QA/QC process
• Experience determining root cause and corrective action to deviations
• Proficient with Microsoft Office Suite or related software
• Ability to Make an Impact by being inspired to perform well by the ability to contribute to the success of a project or the organization

Nice To Haves

• Associates degree in Quality, Engineering, or similar field, OR equivalent experience.
• Printing experience or knowledge. (flexographic, paperboard, wide web)
• SQF or food safety experience.

Responsibilities

• Initiate customer complaint investigations
• Perform random quality inspections on production lines
• Review incoming material COA/COC for completeness and accuracy
• Complete internal audits on our quality system
• Partner with Ops team to resolve quality issues
• Coordinate Quality requirements with production Team Leads
• Assist in the creation and implementation of all working, training, and testing of SOP’s
• Create and validate Certificates of Analysis/Conformance and product testing according to Clients specified product requirements
• Work with production to review IR’s, investigate root cause, advise short term disposition and to assist in determining corrective action for prevention of recurrence
• Assist with inspection and disposition of non-conforming products
• Cross train as a backup for other Quality Coordinators
• Collect and maintain data for continuous improvement opportunities
• Initiate supplier claims on incoming non-conforming materials

Benefits

• PTO – start earning it IMMEDIATELY
• 9 paid holidays – eligible on day 1 of hire
• Health, Dental, Vision, and Life Insurance
• Short Term Disability Insurance
• Employee Assistance Program
• 401K match
• Education Reimbursement available
• Reimbursement up to $75 for steel toe shoes and up to $75 for prescription safety glasses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED