Internship – Quality Assurance Automation Engineer (Year-Round)

Baird•Milwaukee, WI

33d•Hybrid

About The Position

The Business Process team, part of Baird’s Operations Department, focuses on identifying opportunities for improvement and driving efficiencies. The Quality Assurance Automation Engineer intern will gain hands-on experience working with QA Automation Analysts and Business Process Engineers on meaningful, production-relevant projects in an agile environment. This role is ideal for motivated individuals who are curious, analytical, and interested in the interplay of people, processes, and technology in creating business value. This is a hybrid internship, requiring four days per week in the downtown Milwaukee, WI office and one day remote. The intern must be available to work full-time during the summer (37.5-40 hours/week) and part-time during school semesters (15-20 hours/week). The company is seeking a local student to start in June 2027.

Requirements

Pursuing a bachelor’s degree in computer science, software engineering, management information systems, information technology, business analytics, data science, finance with a technology concentration, or a related degree.
Anticipated graduation date of May 2028 or later.
Completed coursework or project experience in one or more of the following: software development, information systems, or process analysis.
Foundational programming experience, preferably with TypeScript or JavaScript. Experience with another object-oriented language is also a plus.
Interest in learning Playwright, browser automation, test design, reusable code, debugging, and source control.
Ability to perform detailed manual testing in addition to automation development.
Proven analytical and problem-solving skills, with the ability to analyze requirements and translate them into positive, negative, boundary, and end-to-end test scenarios.
Strong verbal and written communication skills, with the ability to connect clearly and professionally with clients and associates and communicate technical information to both technical and non-technical personnel.
Organizational excellence, with the capacity to manage multiple priorities, demonstrate strong attention to detail, and ensure high-quality and on-time delivery.
High level of motivation, proactivity, and strategic thinking, with a strong commitment to learning and contributing effectively.

Nice To Haves

Exposure to Git, Azure DevOps, CI/CD, SQL, APIs (application interface programs), agile delivery, financial services, or workflow/process automation platforms is preferred.

Responsibilities

Build automated regression coverage for selected workflows while supporting manual testing for active releases.
Assist with developing and maintaining automated end-to-end tests using Playwright with TypeScript within the QA automation framework.
Convert requirements, user stories, and acceptance criteria into clear test scenarios and reusable automated test scripts.
Create or enhance reusable page objects, workflow components, test-data utilities, and validation functions for processes.
Validate request initiation, business-rule evaluation, task routing, approvals or rejections, completion status, and results.
Document defects with reproducible steps and supporting evidence, retest corrections, and communicate results to the team.
Contribute to test documentation, regression coverage, coding standards, and team quality metrics.
Analyze automated test results, investigate failures, and improve test reliability and maintainability.
Participate in requirement reviews, backlog refinement, sprint planning, demonstrations, defect triage, release testing, and retrospectives.
Gain exposure to quality engineering practices such as risk-based testing, regression strategy, test-data management, defect lifecycle management, and CI/CD execution.
Observe how the team partners with Private Wealth Management, Operations, Information Technology, and subject-matter experts to design, build, test, and support automated business processes.
Learn how financial services workflows move from a client or branch request through validation, review, approval, processing, and completion.
Meet with associates across QA, engineering, business analysis, product ownership, and operational teams to understand career paths and how technology supports Private Wealth Management associates and clients.