QUALITY ASSURANCE AUDITOR | THUR-SAT
About The Position
The Quality Assurance Auditor Technician supports PCI Group’s quality standards by auditing, inspecting, and documenting internal processes in the Inserting department. The role ensures products meet quality and customer specifications so customers receive accurate, complete output without defects or missing components. It requires attention to detail, knowledge of quality assurance principles, and collaboration across teams to support continuous improvement. The position is scheduled Thursday through Saturday from 7:00 PM to 7:00 AM, with every other Sunday depending on volume. Sunday shifts may be 6 to 12 hours.
Requirements
- High School Diploma or G.E.D.
- Proficiency in reading and writing English and the ability to communicate effectively verbally and in writing.
- Background in quality control or quality assurance.
- Advanced proficiency in MS Office, particularly Word, Excel, and Outlook.
- Experience with report writing and preparing professional correspondence.
- Strong computer skills, including the ability to navigate production software, understand workflow processes, and accurately interpret job tickets.
Nice To Haves
- Vocational or technical school diploma or certificate in a related field.
Responsibilities
- Perform audits and visual inspections to ensure printed and inserted materials meet quality and customer specifications.
- Review job tickets and verify materials, taglines, and sequence numbers for accuracy.
- Respond to machine quality lights for live divert checks and approve first pieces before full production.
- Stop production and document quality defects, including blurry print, missing inserts, or damaged materials.
- Tag non-conforming products with red HOLD forms and notify appropriate personnel for segregation and review.
- Complete and follow up on Corrective Action Reports (CARS) and assist with internal and external audit readiness.
- Verify and record hand-stuff and damage values accurately on QA sheets.
- Ensure all diverted packages are tracked and reported on Reconciliation Reports.
- Report quality issues, discrepancies, or procedural gaps to the Quality Assurance Manager or other management.
- Perform additional duties and responsibilities as directed by the Quality Assurance Manager.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
