PT Quality Assurance Associate

Ahold Delhaize • Myrtle Beach, SC

1d • Onsite

About The Position

The Quality Assurance Associate helps provide customers with a clean, safe, inviting place to shop and minimizes shrink by maintaining standards in accordance with the standard practice manual. The role is in the Center Store (Grocery) department and reports to the Assistant Store Manager, or, where applicable, the Evening Manager.

Requirements

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication, and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements for specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
• Ability to use computers and other communication systems required to perform job functions.
• Ability to perform repetitive hand and arm motions.
• Ability to bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. occasionally.
• Ability to pull or push up to 75 lbs. occasionally.
• Ability to stand 100% of the time and frequently walk short distances.
• Ability to handle substances associated with cleaning and packaging materials, fresh fruits and vegetables, house plants and flowers, and household cleaners.
• Ability to frequently or continuously handle paper and coin currency and operate equipment such as a cash register, lottery machine where applicable, scanner, computer, and calculator.
• Frequent reaching and grasping at waist level, and occasional reaching above shoulder or below waist level.
• Ability to meet established volume activity standards for the position.
• Ability to tolerate working in extreme hot or cold temperatures for up to 20 minutes at a time.
• Sufficient visual ability to check ID cards, checks, invoices, and other written documents.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness, emphasizing fast, friendly, and accurate service to create a positive shopping experience.
• Be courteous and helpful to other associates.
• Sweep and clean floors on nights without scheduled vendor services.
• Clean the Produce, Market, and Deli departments weekly.
• Clean and organize the store mop room.
• Find more efficient ways to perform the job, reduce costs, and improve labor productivity.
• Follow the QA daily checklist and Food Lion sanitation standards.
• Follow current Standard Practices for cleanup of hazardous waste products.
• Understand and adhere to company guidelines, policies, and standard practices.
• Follow Food Safety and Workplace Safety guidelines and procedures.
• Observe and correct unsafe conditions that could cause associate or customer accidents.
• Report associate and customer accidents according to established Food Lion procedures to the Manager on Duty.
• Ensure compliance with local, state, and federal regulations.
• Wear the complete Food Lion uniform, including name badge, maintain a neat and clean appearance, and follow the dress code while on duty.
• Complete Computer Based Training (CBT), Training Packet, and Training Aid courses.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED