Quality Assurance Technician

SRI Ohio • Lancaster, OH

11d

About The Position

The Quality Assurance Associate evaluates bottle-decoration quality through audits designed to identify process, decoration, and operational inefficiencies. The role performs testing and audits during production and final audits of the overall package. The associate works with the QA Supervisor and Production team to address discrepancies on production lines and improve quality and processes. Testing must be documented daily, and audit observations, trends, or concerns must be communicated promptly to department leaders and operational team members. The position calls for strong communication, analytical and technical skills, time management, the ability to balance multiple priorities, and careful attention to detail and quality.

The position supervises others, including training, monitoring, and communicating Quality Inspector responsibilities and skills. It assists the QA Supervisor with timely final disposition of finished goods and helps identify root causes of risks or concerns found during processing. Other duties may be assigned. Necessary training is provided by appropriate SRI Ohio, Inc. personnel, with records maintained for verification and validation.

Requirements

• High school diploma or GED.
• Strong analytical skills and commitment to quality.
• Strong verbal and written communication skills.
• Flexibility to work in a fast-paced, dynamic environment.
• Excellent organizational skills and ability to handle multiple priorities simultaneously.
• Ability to perform job tasks despite distractions or interruptions, exercise independent judgment, prioritize assignments, and use time efficiently.
• Ability to switch among varied duties, analyze information and problems, identify objectives and patterns, and formulate conclusions.
• Ability to organize information, people, and materials systematically; interact professionally with coworkers and clients; process information quickly; and maintain documents and files.
• Ability to follow oral and written directions, safety rules, and security rules and complete a heavy workload within established time frames.

Nice To Haves

• Bachelor’s degree in Management Information Sciences, Computer Science, Accounting, or a related field.
• One or more years of audit and/or inspection evaluation experience.
• Intermediate experience with Microsoft Office Suite.
• Intermediate auditing experience or technical expertise with SAP, Mainframe, Hyperion, AS400, SQL, Oracle, and/or Unix.

Responsibilities

• Perform decoration testing and audits in accordance with SRI’s testing control plan.
• Complete testing documentation daily and communicate results to management as needed.
• Coordinate with QA team members to communicate established procedures and audit for non-conformance, consistency, and effectiveness.
• Recommend process or procedure modifications when needed.
• Communicate changes and review them with employees through training, retraining, and explanation of the process and its purpose.
• Train, monitor, and communicate Quality Inspector responsibilities and skills to support employee growth and development.
• Assist the QA Supervisor in determining the timely final disposition of finished goods.
• Identify and help determine root causes of potential risks or concerns identified during processing.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED