Quality Assurance Associate I

Conduent • Erlanger, KY

3d • Onsite

About The Position

The Mailroom Quality Assurance Associate I reviews and verifies scanned digital documents to ensure accuracy and quality before final processing. The role involves using internal computer systems to inspect scanned files and identify issues such as missing pages, barcode problems, and document misfeeds. The position is primarily computer-based and requires maintaining accuracy and efficiency in a fast-paced, production-focused environment. The work is onsite in Erlanger, Kentucky, with a Monday–Friday schedule from 3:00 PM to 11:00 PM. Training is scheduled Friday from 3:00 PM to 11:00 PM.

Requirements

• Ability to sit and work on a computer for extended periods.
• Basic computer skills, including data entry and navigation.
• Ability to identify and resolve simple technical or document-related issues.
• Strong attention to detail and accuracy.
• Ability to perform repetitive tasks involving hands, wrists, and arms.
• Ability to lift up to 40 lbs as needed.
• Ability to work extended shifts of 10–15 hours as needed in a standing position.
• Ability to pass required background screening and drug test.

Nice To Haves

• High school diploma or GED preferred.

Responsibilities

• Review scanned digital documents for accuracy and quality.
• Identify and correct errors such as double feeds, missing pages, or barcode issues.
• Use computer systems to track, review, and validate document files.
• Organize completed document stacks and place them into designated boxes.
• Prepare and stage boxes for transfer to warehouse storage.
• Meet daily productivity and accuracy standards.

Benefits

• Paid training.
• Health benefits for the employee and family, including medical, dental, and vision coverage starting on day one.
• Paid time off (PTO).
• Life and disability insurance.
• Retirement savings plan.
• Paid holidays.
• May be eligible for a bonus or incentive based on business need.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED