Quality Assurance Associate I

Conduent • Erlanger, KY

3d • $26,600 - $33,250 • Onsite

About The Position

The Quality Assurance Associate I is an onsite role in Erlanger, Kentucky, focused on reviewing and verifying scanned digital documents for accuracy and quality. The associate uses internal computer systems to review scanned files and identify issues such as missing pages, barcode problems, double feeds, and document misfeeds before final processing. The work takes place in a fast-paced, production-focused environment and requires maintaining accuracy and efficiency. The role also involves organizing completed document stacks, placing them into designated boxes, and preparing and staging boxes for transfer to warehouse storage. The regular schedule is Monday through Friday from 3:00 PM to 11:00 PM; training is also Friday from 3:00 PM to 11:00 PM. Extended shifts of 10–15 hours may be required as needed.

Requirements

• Basic computer skills, including data entry and navigation.
• Ability to identify and resolve simple technical or document-related issues.
• Strong attention to detail and accuracy.
• Ability to sit and work on a computer for extended periods.
• Ability to perform repetitive tasks involving hands, wrists, and arms.
• Ability to lift up to 40 lbs as needed.
• Ability to work extended shifts of 10–15 hours as needed in a standing position.
• Ability to pass required background screening and drug test.

Nice To Haves

• High school diploma or GED preferred.

Responsibilities

• Review scanned digital documents for accuracy and quality.
• Identify and correct errors such as double feeds, missing pages, or barcode issues.
• Use computer systems to track, review, and validate document files.
• Organize completed document stacks and place them into designated boxes.
• Prepare and stage boxes for transfer to warehouse storage.
• Meet daily productivity and accuracy standards.

Benefits

• Paid training.
• Health benefits for the employee and family, including medical, dental, and vision coverage starting on day 1.
• Paid Time Off (PTO).
• Life and disability insurance.
• Retirement savings plan.
• Paid holidays.
• May be eligible for a bonus or incentive based on business need.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed