Quality Assurance Assistant: 3rd Shift-Mon-Thurs-8:00 PM-6:30 AM

DSV • Violet Township, OH

3d • Onsite

About The Position

The Quality Assurance Assistant ensures accurate centralized data capture and performs product inspections, quality-control program audits, shipping and distribution inspections, and sampling and testing operations. The role may assess draft and final label copy using knowledge of labeling regulations and helps minimize downtime by reducing production rework and recalls.

The position involves complex assignments that require judgment and initiative to resolve problems and make recommendations. The assistant uses specialist knowledge and corporate procedures to complete complex tasks, interacts regularly with peers and management, and may determine methods for new assignments or provide guidance to other nonexempt personnel. The role is based in Canal Winchester, Ohio, and is scheduled Monday through Thursday from 8:00 PM to 6:30 AM.

Requirements

• High school diploma or equivalent.
• Proficiency in MS Office.
• Effective written and oral communication skills.
• Good interpersonal skills.
• Ability to pass any required federal, state, or local government, airport, or company background checks, clearances, and drug and alcohol tests.
• Generally, 3–6 years of experience is preferred.

Responsibilities

• Advise operators on escalation procedures.
• Document inbound and trailer defects, including taking photos, preparing initial reports, entering data into the Damage Reduction Database, and emailing appropriate distribution lists.
• Report and follow up on inbound and trailer defects, including returns, rework, and accessorial matters.
• Distribute WPPS and procedure updates.
• Provide shift training on quality, rework projects, standards, and procedure updates.
• Assist in managing rework projects.
• Serve as a Safety Liaison by reporting incidents and conducting follow-up and investigations.
• Perform quality checks and shift audits.
• Release product when required.
• Perform root cause analysis and develop action plans for QIs.
• Act as a contact for Pest Control in place of the Quality Manager.
• Monitor operators for compliance with standards.
• Maintain a clean and safe work environment.
• Follow all SOPs and safety guidelines and maintain a high level of quality in work performed.
• Perform other duties as assigned.

Benefits

• Information about benefits offerings, eligibility, coverage options, and plan details is available through the DSV Benefits Showcase; benefits and eligibility may vary by location and division.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED