Quality Assurance and Control Specialist

L3HHCM20•Ottawa, ON

10d•CA$67,000 - CA$117,000•Onsite

About The Position

A Quality Control/Quality Assurance (QA/QC) Specialist ensures that hardware components and assemblies meet rigorous military, regulatory, and contractual standards throughout their lifecycle. They perform detailed inspections while also auditing quality processes to ensure consistent compliance with specifications and traceability requirements. The role includes documenting nonconformances, leading root cause and corrective action efforts, performing internal QMS audits, documentation review and verifying and managing the effectiveness of quality systems. Close coordination with manufacturing, supply chain, project management and engineering teams is essential to maintain high-reliability standards required for mission-critical systems.

Requirements

High School Diploma (or equivalent) with 8+ years of relevant experience, OR Post-secondary diploma/Associate degree with 4+ years of related experience in quality control or inspection
Demonstrated experience in quality inspection within regulated industries (defense, aerospace, nuclear, or similar) is strongly preferred
Exceptional attention to detail is required, with a demonstrated ability to consistently identify discrepancies, ensure accuracy, and maintain strict compliance in highly regulated environments
Experience in electronic or electro-mechanical systems inspection
Strong ability to interpret engineering drawings, specifications, and technical documentation
Solid understanding of quality management systems (e.g., ISO 9001); familiarity with military or nuclear standards is an asset
Working knowledge of configuration management principles and traceability requirements
Strong analytical and problem-solving skills
Excellent written and verbal communication skills, with the ability to prepare clear technical reports
High level of attention to detail and accuracy in inspection and documentation
Proven ability to work independently while effectively collaborating across multi-disciplinary teams
Strong organizational and time-management skills, with the ability to manage multiple priorities
Proficiency in MS Office tools (Excel, Word, Outlook)
English proficiency is required to meet contractual and documentation obligations
Must be eligible for registration with the Controlled Goods Program
Must be eligible to obtain and maintain a government of Canada Reliability status and Secret Level 2/NATO Secret security clearance

Nice To Haves

Bilingual capability (French/English) is an asset
Familiarity with FAI (First Article Inspection), PPAP, or similar qualification processes is an asset
IPC-A-610, IPC-A-620 experience an asset
ASQ certification an asset

Responsibilities

Maintaining and improving the organization’s Quality Management System in alignment with ISO 9001 and applicable defense or industry standards.
Reviewing and controlling documented procedures, work instructions, and quality records to ensure accuracy, consistency, and compliance.
Reviewing controlled documentation to ensure adherence to the required standards/requirements.
Planning and conducting internal audits across business functions and supporting external audits conducted by customers and regulatory authorities.
Ensuring that audit findings are properly documented, communicated, and resolved within established timelines.
Performing contract reviews in relation to product quality requirements.
Notifying management of quality/compliance trends and service failures.
Advising personnel within the company on matters concerning quality assurance, codes, standards, and programs.
Performing inspection and verification activities throughout the product lifecycle, including incoming inspection of materials and components, in-process verification, final product acceptance/outgoing inspection and source inspection.
Validating compliance against engineering drawings, technical data packages, and contractual requirements.
Identifying, documenting, and controlling non-conforming material.
Supporting root cause analysis and corrective and preventive actions.
Performing trend analysis to identify systemic issues and communicating findings to management.
Participating in testing, verification, and validation activities, including support for First Article Inspection (FAI) and other qualification processes.
Ensuring accurate and detailed documentation of inspection results, test data, and traceability records.
Supporting hardware configuration management activities by verifying product configuration integrity and ensuring alignment with approved baselines.
Actively participating in updating policies and training materials to reflect evolving regulatory requirements and operational practices.
Responding to customer issues, inquiries and audit requirements with appropriate sense of urgency and business criticality.
Working closely with Engineering, Manufacturing, Supply Chain, and Program Management teams to resolve quality issues, improve processes, and ensure consistent adherence to standards.
Serving as a point of contact for customer quality inquiries.