Quality Assurance Analyst

U-HaulPhoenix, AZ
Remote

About The Position

U-Haul is seeking a talented and experienced Quality Assurance Analyst to join our Core Services – Field and Customer Software Development Team. This team supports multiple critical systems that are central to the U-Haul software ecosystem. As a QA Analyst, you will play a key role in ensuring the quality, reliability, and performance of software solutions built on the Microsoft technology stack, including .NET, C#, SQL, and Postgres. You'll test backend workflows, APIs, and event-driven architectures built around Kafka and CQRS principles to ensure software is reliable before deployment.

Requirements

  • 1–3 years of software quality assurance experience or a Bachelor's degree in Computer Science, Engineering, or a related field.
  • Must be authorized to work in the United States.
  • No sponsorship is available for this position.
  • Experience with: Postman, WCF Storm, Swagger / OpenAPI, SQL Server, Postgres, Azure DevOps, Dynatrace, Kibana / Elastic Search
  • Strong written and verbal communication skills.
  • Experience documenting defects and working within Agile teams.

Nice To Haves

  • Familiarity with C# or another object-oriented programming language.
  • Experience or interest in automated testing and unit/integration testing.
  • Knowledge of Neo4j or Snyk.
  • Basic understanding of: Microservices, Cloud platforms, CQRS architecture, Scrumban, Agile methodology

Responsibilities

  • Design, document, and execute comprehensive test plans, test cases, and test scenarios.
  • Perform backend and API testing for WebAPI, REST, and SOAP services.
  • Write and execute SQL Server and Postgres queries to validate data integrity and business logic.
  • Assist in testing Kafka event-driven workflows and asynchronous processing.
  • Identify, isolate, and document software defects with clear root cause analysis.
  • Utilize monitoring and logging tools to analyze system behavior and performance.
  • Collaborate closely with developers and business partners in an Agile/Scrumban environment.

Benefits

  • Medical insurance
  • Prescription drug plans
  • Dental & Vision plan with hearing care discounts
  • Onsite medical clinic for team members and eligible family members
  • New indoor fitness gym (Midtown Phoenix campus)
  • Get Fit Gym Reimbursement Program
  • Registered Dietitian Program
  • WeightWatchers®
  • CVS Virtual Care
  • U-Haul Kids Program
  • 24‑Hour Nurse Line
  • Wellness Program (Healthier You initiatives & challenges)
  • Mindset App Reimbursement
  • Pet Insurance & Wellness plans
  • Career stability
  • Opportunities for advancement
  • Valuable on‑the‑job training
  • Tuition Reimbursement Program
  • Free online courses for personal and professional development at U‑Haul University®
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • Company‑paid life insurance
  • Voluntary life insurance options
  • Short-Term and Long‑Term Disability
  • Critical Illness, Accident & Hospital Indemnity plans
  • Business & business travel insurance
  • MetLaw Legal Program
  • MetLife Auto & Home Insurance
  • LifeLock Identity Theft Protection
  • Dave Ramsey’s SmartDollar® Financial Wellness Program
  • U-Haul Federal Credit Union
  • Paid holidays, vacation, and sick time
  • You Matter Employee Assistance Program (EAP)
  • Discounts on cell phone plans, hotels, computers, vehicles & more
  • Community involvement & volunteer opportunities
  • U-Haul Mothers Program (Paid maternity leave)
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