Quality Assurance Analyst
About The Position
Seeking a driven, meticulous, and skilled Quality Assurance (QA) Analyst to join our front-office team of project managers and business analysts to support delivery of a high-priority and high-visibility project, working with our development partners. The successful candidate will be responsible for ensuring our products meet the highest standards by identifying issues, troubleshooting problems, and collaborating with cross-functional teams to improve quality, primarily in UAT. This role is ideal for someone with a sharp eye for detail, a deep understanding of QA processes, and a passion for delivering reliable, user-friendly products which meet the needs of the business. The candidate will play a key role in the transformation of the Banking Division’s CRM platform in support of the franchise’s ambitious growth strategy.
Requirements
- Bachelor’s degree preferred
- Minimum 5 years’ experience performing the kinds of Quality Assurance work described above
- Superior oral & written communication skills
- Ability to plan, organize and handle multiple workstreams simultaneously, with limited supervision.
- Proficiency in working in a collaborative team environment
- Strong analytical and quantitative skills
- Time management skills and ability to deliver results against strict deadlines
- Strong drive, initiative, and motivation to excel; self-starter; accuracy and attention to details in work product
- Legal authorization to work in the United States for the duration of the engagement.
Nice To Haves
- Experience with Salesforce a strong plus
- Strong knowledge of advanced Excel and SQL a plus
- Experience supporting change management initiatives
- Enthusiasm for working in a diverse, multi-cultural environment
Responsibilities
- Develop manual test plans and test cases to evaluate product quality
- Review functional and regression testing as needed
- Conduct User Acceptance Testing (UAT) in conjunction with Business Stakeholders
- Collaborate with IT, Project Managers, and Business Stakeholders to fully understand requirements and specifications for testability
- Analyze test results and prepare detailed test reports, including documentation and analysis of issues found in testing.
- Provide initial triage based upon constructive analysis of the issues.
- Work with cross-functional teams to troubleshoot and resolve issues, with clear and actionable feedback
- Track and manage defects using Jira, ensuring that all issues are properly remediated, and appropriately regression tested prior to production release
- Contribute to regular project meetings, providing feedback on testing timelines and priorities
- Ensure strict adherence to established QA standards and methodologies
Benefits
- 3-6 months initial contract with possible extensions or option to hire.
- Rate: $55-63 on W2, possible C2C as well.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
