Quality Assurance Analyst

U-Haul • Phoenix, AZ

4d • Remote

About The Position

This position is remote, but you must reside in the Phoenix, Arizona Metro Area. We are seeking a professional Software QA Analyst to join our U-Haul family and support our applications. This position will be supporting our Center Operations Team. As a Software QA Analyst, you will be responsible for designing and executing test scenarios for software usability. You will test new features and functionality, proactively identify issues, and participate in the research for identifying the root-cause of a report, providing system developers with clear and concise written documentation and problem description when encountered. You must be passionate about creating quality software for our customers! The technology staff at U-Haul understands that exceptional software and systems designs are integral to not only serving our users but enabling us to be the leaders in software development within our industry. Ability to quickly pivot as demands arise are supported by a foundation of emphasis on Agile team collaboration that are key to delivering world class solutions. No idea too small, no endeavor too big as we embrace the mantra everyone is capable to contribute value and that the total effectiveness of a group interacting with one another is far greater than the sum of its parts. Our work environment promotes self-management with flexible hours as well as full-time work from home.

Requirements

• 1-3 years of software development, testing, and/or technical support experience.
• Must have excellent communications skills (verbal and written) and be detailed oriented.
• Must have excellent time management skills, be able to multi-task, and have exceptional organizational skills.
• Must have a strong interest in technology and its advancement and be able to translate technical terms and processes to the appropriate audience.
• Knowledge of the practical application of engineering science and technology, including applied principles, techniques, procedures, and equipment, along with design techniques, tools, and principles is essential.
• Must be able to work independently, take initiatives with projects, and be self-motivated.
• Must be a U.S. citizen or have proof of U.S. employment authorization for this position.
• Associate degree in Computer Science or equivalent years of experience in a related field.

Nice To Haves

• Experience using Azure DevOps
• SQL Experience testing APIs

Responsibilities

• Work within an embedded Agile/Scrum team, collaborating with developers, QA, and stakeholders to emphasize defect prevention, usability, and functional enhancements throughout the Software Development Life Cycle.
• Conduct test planning, test design, test scripting, and manual test execution within the test life cycle.
• Use test methodologies that ensure exhaustive & comprehensive testing of assigned applications & solutions against established acceptance criteria.
• Monitor program performance after implementation to prevent re-occurrence of program operating problems and ensure efficiency of operation.
• Create/modify scripts to analyze or extract data that will assist with data validation and issue resolution.
• Consistently follow and support documented QA processes and procedures to ensure a high-quality test approach.
• Troubleshoot, document, and assist in root-cause analysis.
• Be an advocate of application quality for our customers!

Benefits

• Full medical coverage, if eligible
• Prescription plans, if eligible
• Dental and vision plans
• Registered Dietitian Program, if eligible
• Gym Reimbursement Program
• Weight Watchers, if eligible
• Virtual doctor visits
• Career stability
• Opportunities for advancement
• Valuable on-the-job training
• Tuition Reimbursement Program
• Free online courses for personal and professional development at U-Haul University®
• Business-travel insurance
• You Matter Employee Assistance Program
• Paid holidays, vacation and sick days, if eligible
• Employee Stock Ownership Plan (ESOP)
• 401(k) savings plan
• Life insurance
• Critical illness/group accident coverage
• 24-hour physician available for kids
• MetLaw Legal Program
• MetLife auto and home insurance
• Mindset App Program
• Discounts on cell phone plans, hotels and more
• LifeLock identity theft protection
• Savvy consumer-wellness programs - from health-care tips to financial wellness
• Dave Ramsey’s SmartDollar Program
• U-Haul Federal Credit Union membership

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 251-500 employees