Quality Assurance Analyst

Alterna Savings•Ottawa, ON

1d•CA$57,000 - CA$62,000

About The Position

The Quality Assurance Analyst (QA Analyst) role is to develop and establish quality assurance standards and measures for the IT services within the organization as relates to the core banking system and related systems. The role gathers and analyzes data in support of business cases, proposed projects, and systems requirements. Responsibilities include writing test plans and test cases for tracking defects and fixes in software application development. The QA Analyst will apply proven analytical and problem-solving skills to help validate processes. QA analyst uses their thorough understanding of Alterna’s banking business to performs test responsibilities, conducts internal banking related audits and is accountable for ensuring established standards and procedures adherence and are compliant to Alterna’s regulations. The QA Analyst monitors application development activities and participates in reviews of requirements.

Requirements

Post-secondary degree/diploma, computer programing, or business administration
3 years equivalent work experience in a similar role
Minimum of 3 years related experience in a financial institution
Job requires manual testing experience
Extensive practical knowledge in importing data for use in report software, spread sheets, graphs, and flowcharts
Considerable hands-on experience with computer systems i.e., Banking system, online banking, telephone banking etc.
Programming languages: Microsoft Visual Basic 5.0, SQL.
Databases: Microsoft Access, MS SQL.

Nice To Haves

Certification in Testing or Quality Assurance, business analysis, systems analysis an asset
Experience with core software applications, including Wealthview, Verafin, DevOps, HP- ALM, SharePoint, an asset
Direct hands-on experience with ad hoc query programs, automated testing tools, and reporting software as asset
Working with cloud infrastructure is an asset
Agile testing experience is an asset
Automated Testing Tools such as Selenium, Power Automate, Desktop Flows are desirable

Responsibilities

Functional, system integration and user acceptance testing which includes test planning, creation of test cases and test data, test execution and verification of test outcomes
Develop and establish quality assurance measures and testing standards for new applications, products and/or enhancements to existing applications throughout their development/product lifecycles
Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT systems and projects across the organization
Analyze documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality
Analyze formal test results in order to discover and report any defects, bugs, errors, configuration issues, and interoperability flaws.
Cultivate and disseminate knowledge of quality assurance best practices.
Ensure that testing activities allow applications to meet business requirements and system goals, fulfill end-user requirements, and identify existing or potential issues.
Collaborate with software/systems personnel in application testing such as system regression and acceptance testing methods.
Troubleshoot and support application enquiries or system issues.
Make recommendations for improvement of applications.
Communicate test progress, test results and other relevant information to project stakeholders and management.
Ensure plan and script modification to the production environment meet the system and user requirements and adheres to information technology standards and procedures while adhering to the change control process of the Alterna Savings/Bank.
Define appropriate test environment and data for test purposes.
Responsible for providing/writing associated documentation to go in the QA Analyst repository.
Reports and escalates issues of concern or risk to the Manager.
Assist with training development and support as required.