Quality Assurance Analyst (Manual) – 18-Month Contract (Remote)

PolicyMe

7d • $77,000 - $91,300 • Remote

About The Position

PolicyMe is modernizing the Canadian insurance landscape and is looking for a Quality Assurance Analyst – Manual and Automation Testing to join their QA team. This is a fixed-term, 18-month maternity leave contract. The role involves testing new products in the InsurTech space, maintaining a high-quality release cadence, and ensuring the robustness of front-end customer experience and back-end systems. The position also offers exposure to an AI-supported QA automation initiative, combining manual testing with modern tooling.

Requirements

• 3-5 years of experience conducting quality assurance testing for web-based platforms, with a strong emphasis on manual testing.
• Experience developing and executing manual test cases across devices and browsers.
• Some automation or software development knowledge/training.
• Attention to detail and ability to think through niche scenarios.
• Comfort with technical topics and ability to build a deep understanding of systems.
• Ability to ramp up quickly on new topics and ask clarifying questions.
• Strong communication skills to articulate test status, findings, and QA program updates to diverse audiences.
• Proactive in driving initiatives and seeking new/better solutions.
• Team-oriented, humble, and supportive.
• Willingness to go above and beyond to help the team hit release goals.

Nice To Haves

• Exposure to QA automation / software development concepts.
• Interest in contributing to and learning from AI-supported automation work.

Responsibilities

• Participate in daily QA standups and dedicated engineering team standups, staying informed about requirements, specs, and release plans.
• Assist in building comprehensive testing plans with the QA team and design clear test cases for assessing feature readiness.
• Manage all aspects of the test plan to enable on-time launches, including executing test cases, documenting progress, and communicating testing statuses to stakeholders.
• Perform thorough manual testing across environments, devices, and browsers, including regression and exploratory testing.
• Log, track, and retest bugs in Jira and Zephyr, collaborating with developers on prioritization and resolution.
• Work with QA, product, and engineering teams to identify new tools or internal features that can improve QA testing quality and speed.
• Contribute to the AI-supported QA automation project (e.g. TestSigma), identifying scenarios for automation and supporting the creation and maintenance of automated tests.
• Support developers in improving automated testing, ensuring new features are added to the automated regression testing suite.
• Work with product managers to identify critical vs. non-critical bugs for resolution before deployment.
• Develop and execute a structured process for triaging bugs identified across the organization.
• Detail bugs to support resolution with the engineering team, including bug replication and root cause analysis.

Benefits

• Generous PTO - 20 vacation days
• Comprehensive benefits plan with premiums paid in full by PolicyMe
• Investment in professional development, including an L&D budget, AI tooling budget, performance reviews twice a year, and ongoing feedback
• Option to work from home or Toronto-based office
• Costs covered to bring all employees in-person twice a year for experiential socials

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed