Quality Assurance Analyst II (Hybrid)

American Medical AssociationChicago, IL
$86,239 - $112,813Hybrid

About The Position

The American Medical Association (AMA) is seeking a Quality Assurance Analyst II for their Information Technology team. This is a hybrid position based in Chicago, IL, requiring three days a week in the office. The role involves performing structured and comprehensive end-to-end testing of software, developing test strategies and plans, executing system and user acceptance tests, and documenting software defects. The AMA is a non-profit organization focused on improving public health and fostering an inclusive, people-first culture that supports professional development and social responsibility.

Requirements

  • BS or BA degree in computer science, or related field, or equivalent experience.
  • Minimum 3 year’s experience and demonstrated understanding of structured software-testing methodology.
  • Knowledge and/or prior experience with software development life cycle approaches, including both waterfall and agile SLDC methodologies.
  • Understanding of the programming model in web-based software and applications and security awareness.
  • Ability to understand and organize business and system requirements into testable cases and system testing cycles.
  • Ability to effectively plan and execute system testing.
  • Assist in User Acceptance Testing (UAT) and performance/load testing in various environments if needed.
  • Ability to document results in standard formats and provide high-level feedback and recommendations for go/no go implementation status.
  • Experience with software testing tools, including test case management, automated testing, browser and device testing, and defect management.
  • Strong desire to continuously improve the software quality assurance process.
  • Demonstrates responsibilities above and in improving software products through quality management.
  • Ability to work long hours, when necessary, to travel, attend educational events, and meet with vendors and high-level business leaders.
  • Solid understanding of evolving technology trends and assesses internal applicability.
  • Ability to express complex technical concepts effectively, both verbally and in writing.
  • Ability to work well with people with varying degrees of technical experience.
  • Time management and problem-solving skills.

Responsibilities

  • Write and maintain test strategies, test procedures, test cases, and referencing/traceability documents.
  • Enter test asset information into appropriate repositories.
  • Use automated testing tools when appropriate to record reusable test scripts from testing documentation.
  • Perform manual structured testing, as needed.
  • Evaluate recorded script results and enter defects into defect management tool.
  • Develop and execute regression tests.
  • Ensure that defects are resolved and re-tested prior to software certification at various software testing phases.
  • Create testing and progress reports for project management.
  • Lead full user acceptance testing and regression testing for each release of critical software and application specific projects.
  • Report all defects to developers in a timely manner.
  • Ensure appropriate measures are taken for disaster recovery.
  • Participate in requirements and test case review sessions.
  • Ensure that all QA policies, procedures, and standards are followed.
  • Work with Senior Quality Analyst to identify test case candidates for automation.
  • Contributes to maintaining library of documentation around results from each test.
  • Contribute to maintaining central test case and defect management repositories and follow related processes and procedures.
  • Establish appropriate liaison relationships with AMA and outsourced consulting teams to ensure adherence to AMA standards.
  • Provide feedback on assessment of testing tools and recommend both standard testing processes and/or tools.
  • May include other responsibilities as assigned.

Benefits

  • Incentive plan
  • Benefits offerings
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