Quality Assurance Administrator

Lifemark Health Group•Mississauga, ON

19h•CA$40,000 - CA$45,000•Onsite

About The Position

This role is essential for tracking and managing the flow of assessments reports, ensuring timely receipt, formatting, and documenting each step in Smart Simple to support smooth processing. Quality Assurance Administrator also handle final report preparation and delivery and maintain accurate records.

Requirements

Relevant post-secondary/community college education
3 years’ experience working in a Client Service or administrative position, ideally within the insurance/health care environment
Comprehensive computer efficiency (MS Office, Outlook, Internet, Adobe Acrobat)
Effective verbal and written communication skills
Proven organizational and multi-tasking skills
Knowledge of medical terminology and medical transcription experience is a strong asset
Demonstrated organizational and multitasking skills
Enjoys working in a collaborative team environment
Shows initiative and exhibits excellent judgement
Demonstrated ability to work with a high level of autonomy

Nice To Haves

Knowledge of medical terminology and medical transcription experience is a strong asset

Responsibilities

Handle initial Admin for Med legal reports as directed
Verify questions against the LOI, insert/correct missing or wrong questions.
Add mini CV if necessary (SS doctor profile)
Add the Documents List to Appendix A, Documents Reviewed section as appendix B and Form 53 to appendix C
Complete Form 53’s or other applicable attestation forms
Update the Services in SS as appropriate
Follow-up with the Assessors for outstanding reports
Follow-up with clients when reports are overdue
Additional typing if required or assigned
Formatting of documents in Microsoft Word
Other Admin duties as assigned or required

Benefits

Comprehensive and flexible health and dental choices with Flex benefits
Lifemark Employee Assistance Program
Shoppers Drug Mart Employee Discount (30%)
Employee Stock Purchase Plan (25%)
Paid vacation and Wellness days
Annual continuing education allowance of $1500 (applicable towards credential or designation fee)
Goodlife Fitness Corporate Discount Gym Membership
Ongoing internal training and development with opportunities for mentorship
A diverse and inclusive workplace with a track record of high employee engagement and teamwork
Nationally recognized brand with a strong digital presence