Quality Assistant Manager

Jefferson Southern•Rockmart, GA

12d

About The Position

The Quality Assistant Manager supports the Quality Manager in overseeing daily Quality Assurance operations to ensure products meet JSC quality standards, customer requirements, and automotive industry regulations. The role develops and maintains quality standards, procedures, and systems to reduce defects and waste and improve product quality. It responds to customer quality concerns, leads investigations and corrective and preventive actions, and monitors quality performance to support departmental targets. The position supervises, trains, coaches, and develops Quality Assurance associates; supports continuous improvement and compliance with IATF 16949 and other applicable quality management system requirements; and collaborates with Production, Engineering, Maintenance, customers, and suppliers to resolve concerns and implement improvements. It uses quality tools to monitor and improve manufacturing processes and coordinates quality communication between shifts. The assistant manager also supports departmental planning, reporting, employee development, and daily operational decisions, and promotes quality, safety, teamwork, accountability, and continuous improvement.

Requirements

Bachelor's degree in Quality Management, Engineering, Business, or a related field, or equivalent experience.
Minimum of 1–3 years of supervisory or management experience.
Experience with ISO 9001, IATF 16949, or automotive quality management systems.
Experience in stamping and resistance welding operations.
Experience with quality tools, root cause analysis, corrective actions, SPC, and process improvement methodologies.
Strong leadership, problem-solving, organizational, and communication skills.
Ability to manage multiple priorities, meet deadlines, and work collaboratively across departments.

Nice To Haves

Automotive manufacturing experience.
Knowledge of Geometric Dimensioning and Tolerancing (GD&T).

Responsibilities

Assist in overseeing daily Quality Assurance operations to ensure products meet JSC quality standards, customer requirements, and automotive industry regulations.
Develop, implement, and maintain quality standards, procedures, and systems to minimize defects, reduce waste, and improve product quality.
Respond to customer quality concerns, complaints, and inquiries, ensuring timely investigation, corrective actions, and follow-up.
Lead root cause investigations and implement corrective and preventive actions to prevent recurring quality issues.
Supervise, train, coach, and develop Quality Assurance associates.
Support continuous improvement initiatives that enhance product quality, operational efficiency, and customer satisfaction.
Monitor and analyze quality performance indicators, identify trends, and develop action plans to achieve departmental quality targets.
Support compliance with IATF 16949 and other applicable quality management system requirements, including internal, customer, and supplier audits.
Collaborate with Production, Engineering, Maintenance, customers, and suppliers to resolve quality concerns and implement improvements.
Use quality tools such as Statistical Process Control (SPC), capability studies, and root cause analysis to monitor and improve manufacturing processes.
Ensure effective communication and coordination between shifts regarding quality concerns, corrective actions, and operational priorities.
Assist the Quality Manager with departmental planning, reporting, employee development, and daily operational decisions.
Promote a culture of quality, safety, teamwork, accountability, and continuous improvement throughout JSC.
Perform other duties as assigned.