Quality and Compliance Manager

Jaybird Senior Living•Cedar Rapids, IA

About The Position

The Quality and Compliance Manager ensures continuous regulatory compliance, clinical quality, and survey readiness across assigned assisted living and memory care communities. The role provides strategic guidance and direct support to clinical leaders by identifying risks, conducting mock surveys, and leading corrective action planning. The manager leads routine mock surveys and random audits, checks implementation of corrective and preventive actions, and identifies compliance gaps and documentation deficiencies. The role prepares communities for licensing and unannounced surveys, turns deficiency reports into actionable operational steps, and works with regional teams to deliver compliance training and coach leaders on sustainable clinical practices and infection control. The position monitors clinical trends and quality metrics, prepares reports for executive leadership, and represents the company professionally to government regulators. Regular travel, including overnight travel, and a flexible schedule in a 24-hour operation are required. The job description also states that employment is at-will and that Jaybird Senior Living is an equal opportunity employer.

Requirements

  • Current Registered Nurse (RN) license in good standing.
  • 3–5 years of clinical experience in assisted living, memory care, or senior housing.
  • Demonstrated background in multi-site regulatory compliance, mock surveys, and HIPAA/CDC/CMS guidelines.
  • Proficiency in Electronic Health Records (EHR) and Microsoft Office Suite, including Excel, Word, and PowerPoint.
  • Ability to travel regularly, including overnight, and work a flexible schedule in a 24-hour operation.
  • Ability to interpret complex regulations and calculate clinical and financial data, including ratios and percentages.
  • Strong written and verbal communication skills for report writing and presentations to executive leadership.
  • Ability to sit, stand, and lift up to 50 lbs; capacity to work in a fast-paced environment with occasional exposure to outdoor weather.

Responsibilities

  • Lead routine mock surveys and random audits to assess regulatory readiness.
  • Verify implementation of corrective and preventive actions.
  • Identify compliance gaps and documentation deficiencies; analyze recurring issues and implement systemic, organization-wide improvements.
  • Prepare communities for licensing and unannounced surveys and translate deficiency reports into actionable operational steps.
  • Partner with regional teams to provide compliance-focused training and coach leaders on sustainable clinical practices and infection control.
  • Monitor clinical trends and quality metrics and prepare compliance reports for executive leadership to prioritize high-risk focus areas.
  • Represent the company professionally to government regulators and maintain clear communication between corporate and community teams.

Benefits

  • Competitive salary and bonus opportunities
  • Health, dental, vision, disability, and life insurance
  • 401(k) with match
  • Paid time off
  • Flexible hours
  • Employee assistance program
  • On-demand pay
  • Career growth in a fast-growing company
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